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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.7
1,471 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,471 reviews

November 15, 2025

Came into the dealership really nice experience good hospitality customer service was really good too. The salesman. Tim was really nice. More

by eddiewil49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 15, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Halfway through the month and Tim has his best month going! Crazy to see as November is historically not a great car sales month. Very happy for him and pleased to hear that the customers he is working with endorse his efforts as well. Eddie, hope your new vehicle treats you well as long as you own it! Enjoy the holidays! -Justin Harmon (General Manager)

November 13, 2025

I had an amazing experience working with Derrick at Bob Caldwell! My boyfriend and I came in hoping to make something happen, and Derrick went above and beyond for us. He worked with our situation, explain More

by cadence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Nov 15, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for taking the time Cadence. Your boyfriend did well. Great time of the year to buy sports vehicles. The value of these will skyrocket after the 1st of the year. Glad to hear everything went smooth and Derrick made the visit a positive one. Have a great holiday season and reach out if you need anything! -Justin Harmon (General Manager)

November 11, 2025

I could not be happier with the car I got and the service I received. Everyone was very friendly and everything was explained in great detail to ensure I didn’t have questions, I would definitely consider bu More

by tybarnes820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle
Nov 12, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Diddle is on a roll! Great time to buy a vehicle. Prices on used vehicles are 20% less than what they were same month 2021. It's the stuff you should (but don't) hear in the news. Congrats on your savvy purchase and glad to hear everything went well! -Justin Harmon (General Manager)

November 09, 2025

Derek and the sales manager didn’t unbelievable job on the extra mile for me. I put him through a lot of hoops that they were patient and found me a great vehicle. I would recommend both of these gentleme More

by tbelardine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Philson and Scot
Nov 12, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to see Scot getting thrown into the melee and you spelled his name right!!!!! Hilarious. Appreciate the endorsement and these folks have been dealing with going through hoops for years, just another day for the folks on the sales floor. Fortunate to have the team we do. Thank you for the business and thank you for the review! -Justin Harmon (General Manager)

November 09, 2025

Very friendly. Professional. Not pushy. We would buy from this dealership again. Tim Diddle was our sales consultant and he was the best. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Nov 12, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Jacob. Tim has been a rock and a great representation of the company. Always nice to hear positive comments from customer's positive (and even negative) experiences. Have a great week and appreciate your business! -Justin Harmon (General Manager)

November 08, 2025

Excellent service. Very friendly and concise. Made the transaction quick and easy. Helped me find the vehicle I needed for my business More

by travis moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim diddle
Nov 12, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate it Travis!!! Tim's a hustler and happy to hear he is well received by the end user. Thank you for the business and review! -Justin Harmon (General Manager)

November 05, 2025

Transaction went very well very pleasant salesman and was very professional. Return customers and do not disappoint. More

by Piersol91
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Nov 08, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Just left a meeting that discussed the decrease in loyalty. If loyalty is not a thing, karma is. We see this daily and it goes both directions. Just as easy to lose a longtime customer if not treated well. Thank you for the repeat business and and appreciate you taking the time to confirm we did not mess this relationship up. Very important to all of us here at Caldwell. Have a great weekend! -Justin Harmon (General Manager)

November 01, 2025

Derrick was fantastic. Car shopping is an entire family experience and he made not only me but my children feel extremely comfortable. We went through multiple options and More

by jontaeo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Nov 01, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick is very patient with his customers and happy to have him as the face to Bob Caldwell. Consistently hear similar comments from customers he works with and that equals value. Thank you Jontaeo for your business and taking the time to post. -Justin Harmon (General Manager)

October 31, 2025

The best experience I have had purchasing a vehicle everyone very friendly and knowledgeable. There was no pressure and the inventory was massive and clean along with the facility . When I decided to More

by jpatrick0705
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick P.
Nov 01, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We have been working hard to load the lot. 370 vehicles to choose from and gunning for 400. Thanks for noticing. Glad to hear Derrick made the visit a positive one. Thank you for the review and opportunity to earn your business. -Justin Harmon (General Manager)

October 29, 2025

salesman did an amazing job with my son who was purchasing his first car. flawless transaction More

by alosufan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tim diddle
Oct 29, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Flawless?!?!? Tim Diddle?!?!? just kidding, glad to hear everything went smooth and we appreciate the opportunity to earn your business. Hope your new ride treats you well throughout your ownership. -Justin Harmon (General Manager)

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