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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,383 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,383 reviews

December 31, 2023

Muy buena atención son amables y te ayudan a encontrar exactamente el carro que quieres More

by Neydrix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Fereira
Jan 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for endorsing Jose's efforts and we appreciate the opportunity to earn your business! -Justin Harmon (General Manager)

December 31, 2023

It was low pressure and easy process. Would highly recommend them. Ian was great. I drove 140 miles because of how I was treated in the process. More

by scr1226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Gossett
Jan 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We thank you for taking the 140 mile chance that the experience was less than expected. Thank you for the opportunity to earn your business and appreciate the review! -Justin Harmon (General Manager)

December 31, 2023

Worked well with us and went above and beyond to meet pur needs, very good expierence. Thanks to sakes guy Tim Diddle. More

by jameslmc1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Jan 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Love to see Diddle's name attached to a 5 star review. Very customer centric from our point of view and his intentions are always focuses on the customer but nothing is definitive unless it comes from the customer. Thank you James for the opportunity to earn your business and we really appreciate the review! -Justin Harmon (General Manager)

December 31, 2023

Sales person was nice, kind, professional, and courteous. He made me feel comfortable buying a car. More

by Sandra.henderson97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Jan 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Sandra! With Dino's history, we assume that he takes care of his customers but these reviews and Chrysler surveys are the only true way to know so appreciate you taking the time Sandra to report back with your experience. Thank you for your business! -Justin Harmon (General Manager)

December 31, 2023

Dino was very patient, kind, professional, patient and easy to work with. Thank You so much. More

by annette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Jaohn Maula
Jan 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Annette for endorsing Dino's efforts and your experience. It means a lot for our current customers to be happy in order for long term success. Hope the New Year finds you well! -Justin Harmon (General Manager)

December 30, 2023

All around good people that I deal with. CODY is great and good to follow up with me. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Jan 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Really appreciate it Bill! We were down quite a few heavy players in December and thrilled to see and hear from customers (like yourself Bill) that folks like Cody stepped it up and made sure the focus was still there. Thank you for trusting Bob Caldwell to take care of your vehicle and means a lot for customers to take the time to let us know how we are doing. Thanks again. -Justin Harmon (General Manager)

December 30, 2023

This is the 2nd vehicle that we have purchased from Bob Caldwell Chysler Dodge Jeep Ram. On both occasions, we worked with Josh Shepard. Josh is a fantastic salesperson who takes the time to listen and f More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's awesome Alex! Great reasoning of why to take care of customers because 1 good experience can lend the opportunity for another. Josh and everyone at Bob Caldwell thanks you Alex for your loyalty and thank you for taking the time to highlight the experience. Happy New Year! -Justin Harmon (General Manager)

December 30, 2023

The sales representative was very knowledgeable, and courteous. Kevin delivered a vehicle at a fair price. More

by Lforman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
Jan 02, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Kevin and all of us at Bob Caldwell appreciate the business and endorsement. We are all here to assist if you have any issues or questions and hope your new truck does you well for many years to come! Thanks! -Justin Harmon (General Manager)

December 29, 2023

I took my car in on 12/18 at 12 pm for a scheduled appointment for coolant smell in car. Was told that that I was placed in a queue. Waited until almost closing time and tried to call to get a status. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many to list
Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tim, very detailed and I appreciate the feedback. We have been slammed with too little staff but still no excuse. Ultimately I'm proud of the folks for working as hard as they did this month but still does not excuse this type of experience and a focus of mine immediately. If there is anything I can do to make it up for you, I would be happy to entertain. I can be reached at 614-880-2824 or justin@caldwellchrysler.com. Again sorry for the hassle during a busy time of the year. No one needs additional complications and I apologize. -Justin Harmon (General Manager)

December 29, 2023

Had a pleasant experience at Bob Caldwell. I had the pleasure of working with Ethan and he was very patient and considerate of achieving my goal and he made it happen, again thanks Ethan! More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey, Ethan
Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Good to hear Shawn! Ethan has only been here for a couple weeks however 2 5 star reviews in 2 weeks is pretty strong way to make an impression. Glad to hear you were satisfied with the experience and thank you for the opportunity to earn your business. -Justin Harmon (General Manager)

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