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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,382 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,382 reviews

November 10, 2023

Michael, Tyler and Brad were wonderful to work with! Never pushy and such fair pricing. It was a heartbreaking decision to trade in my Wrangler after 8 years of joy due to a health issue. They made this More

by shellkaye3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Tyler, Brad, 5 stars!
Nov 20, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry to hear about any health issues and certainly proud of the team to make the experience less of of a burden for you. Appreciate you choosing Caldwell to assist you in this chapter in your life and hope to see you again on your terms. -Justin Harmon (General Manager)

November 10, 2023

Our sales rep was Tyler! He was so nice, respectful & knowledgeable! All were great there. More

by Vintagegirl44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 20, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the endorsing Tyler and his efforts and everyone at Bob Caldwell wants to thank you for offering us an opportunity to earn your business and leaving the review. Cheers! -Justin Harmon (General Manager)

November 09, 2023

Cody was great and kept me in the loop on what was going on and explained what all was done and why. Great experience. More

by josh_frymier2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None. Was there for service.
Nov 20, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Josh. We've found that customers understand if there are complications in any repair but only if the communication cadence is to the customer's preference. That said (and even if the repair is completed in the time expected) if the communication is not there, customers are a bit more concerned. Appreciate your business Josh and taking the time to recognize Cody's efforts. -Justin Harmon (General Manager)

November 04, 2023

Cody always keeps us informed on what services we need. Was able to get us new snow tires ina timely manner. More

by Brendadevine47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 09, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Brenda. Cody has earned himself our biggest commercial accounts based on his tenure and his proof that he can follow through with the customer. Appreciate the positive feedback and we're here to make sure the service continues to be quality! -Justin Harmon (General Manager)

November 04, 2023

Friendly staff attentive. Austin working in service department very good very ice. I'll return for maintenance. More

by St_Titan3
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 09, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It's important for dealers and businesses to receive this feedback to know where we need to focus. Thank you for the business and giving us an understanding where (and where not) we need to concentrate our efforts. Cheers! -Justin Harmon (General Manager)

November 04, 2023

Everyone at the dealership was friendly. Dino or salesman was great and easy to work with More

by aaj8828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Nov 09, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Dino and Bob Caldwell appreciate the endorsement. Cheers and the week is finding you well! -Justin Harmon (General Manager)

November 03, 2023

Vine a comprar mi troca ya compre compre uno ases 3años con jorge y hoy compre con maría vergara muy buenos vendedores More

by marvinulises73336480
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Nov 09, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the visit went well. Maria has quite a collection of customers and rarely one upset. Thank you for giving Maria and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

November 03, 2023

Both the Service Advisor and the Service Technician were polite and professional. I was very impressed with them. The work being done was performed as it should be. It was the end of the day, thus the reaso More

by dhealey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conner; did not get the Service Technicians name.
Nov 09, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya, great review. A lot of technicians are scared to death of talking to customers but here is a testament of how much the customer values hearing the information straight from the individual fixing the vehicle. Thank you for highlighting this. Appreciate your business and review! -Justin Harmon (General Manager)

November 01, 2023

Handled very professionally. I was serviced in a timely manner. I will continue to use the services. More

by mbuynak12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kali Hutchinson
Nov 09, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything went smooth during your visit. If there is anything we can do to make the experience better, we are all ears. Hope your week is going well and we appreciate your business and review. -Justin Harmon (General Manager)

November 01, 2023

Highly recommend Josh Shepherd. Straightforward, honest and will work hard to make everything perfect. If you're in the market go check this lady out! More

by Joel Humansperson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
Nov 09, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Joel. Glad to hear Josh was able to assist and meet your expectations. -Justin Harmon (General Manager)

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