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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.7
1,480 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,480 reviews

October 29, 2025

Absolutely great to work with. Everyone was helpful and the hours are so convenient..I would recommend this dealer. More

by Ginajagger0713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle
Oct 29, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well we feel it's important to be open during hours that other people aren't working. We think it makes sense albeit tough to make sure we are covered with staff during all hours. Regardless, super important to take care of the customer. Thank you for the feedback and the business! -Justin Harmon (General Manager)

October 21, 2025

Nice guys and take care of the clients I recommend you guys come visit them More

by luckofleuriscar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Certainly our goal. Try to work harder than our competition. Thanks for noticing and we appreciate your feedback and business. -Justin Harmon (General Manager)

October 21, 2025

Good folks deal went well nice truck and quick transaction. Salesman was personable and pleasant while also remaining professional and knowledgeable. More

by Piersol91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for confirming the satisfaction! Tim typically keeps all of his customers happy but want to hear from all of our customers (good, bad, or indifferent) to ensure what we think is reality. Have a great season and hope the vehicle meets/ exceeds your expectations. -Justin Harmon (General Manager)

October 19, 2025

Friendly, no hassle approach. I didn't feel pressured, had all my questions and concerns answered / covered More

by fridge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Dashnaw
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya, that's a big piece for us at Bob Caldwell and that's not Erik's nature to sell with pressure. Never a good thing. Thanks for recognizing and mentioning that. Have a great week! -Justin Harmon (General Manager)

October 18, 2025

After a pleasant transaction there with a lease in 2022 I decided to respond to an inquiry from Erik of my current to future automotive needs. Erik was very quick to locate nearly exactly what I was looking More

by glspi76jm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's a great story and appreciate you taking the time to explain the reason for the visit. Appreciate you showing the sale team the value in follow up whether you bought 5 years ago or just the week prior, very important. Hope this vehicle treated you as well as the last. Have a great Fall! -Justin Harmon (General Manager)

October 18, 2025

Diddle worked hard to get us approved. He made the buying process super easy and he was very personable! More

by raytraci2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diddle, Scot staats
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hilarious to see customers referring to Tim by his last name. Clearly more than just a transaction and Tim would appreciate the candor. Thank you Traci and Ray for the business and taking the time to fill our a review. -Justin Harmon (General Manager)

October 16, 2025

Erik was awesome. He went above and beyond to help with my purchase. Will definitely recommend him as well as the dealership. More

by duhwesa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Nice to hear when a customer feels like they are in good hands. Thank you for your comments and trusting in Bob Caldwell to handle your needs. Have a great day! -Justin Harmon (General Manager)

October 11, 2025

Erik Dashnaw was great to work with while finding a new car — he provided great details on our chosen car and guided us through the buying process. However, we had trouble submitting the online application More

by cbnearhood
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Dashnaw
Oct 13, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Apologize for the tech failure. The car business is so dependent on websites and apps...it's rather sad but the day we live in. I know everything is up and running now so happy to jump in if you would like? I can be reached at justin@caldwellchrysler.com. Sorry again for the inconvenience. -Justin Harmon (General Manager)

October 10, 2025

Erik and the team here were extremely transparent and efficient. Highly recommend them if you’re looking for a car! More

by Dr Steven Brule
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Dashnaw
Oct 13, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Steve Brule- that is awesome! Appreciate the business, review, and of course the comedy. -Justin Harmon (General Manager)

October 06, 2025

Car wasn’t clean, gas tank empty, not knowledgeable of the vehicle that was purchased. For the amount of money I spent, I didn’t have a great experience. I felt like once I purchased the car the attention More

by Slmoore95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/a
Oct 06, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry for the inconvenience and I'm happy to clean up your vehicle and fill it up with gas. Should have been more on top of this and sorry that was not the case. I can be reached personally at 614-880-2824 or justin@caldwellchrysler.com. Thank you for the business! -Justin Harmon (General Manager)

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