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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,369 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,369 reviews

September 24, 2023

I was really pleased with the service with buying the truck and with Kevin our salesman. More

by Bryan Cable
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
Sep 25, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Bryan. Kevin is continuously selling more and more vehicles and rarely an issue. Lucky to have him on the team! -Justin Harmon (General Manager)

September 23, 2023

Dino was great! Took care of us and got us the best deal on a new truck More

by jake.turner.jpg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Sep 25, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the visit worked out! Thank you Jake for giving Bob Caldwell a shot to earn your business and following up with the review. -Justin Harmon (General Manager)

September 23, 2023

I stopped by to get an oil change & multi-point inspection on Sunday, but the Parts department was closed. However, I described my issue & the 1st gentleman I spoke was very knowledgeable in explai More

by Sylvia Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin - 5 stars
Sep 25, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very detailed Sylvia and appreciate the feedback. Very fortunate to have individuals here that are focused on the long game and not chasing money for only short term benefits. If there is anything else we can do, we will be here to help......except Sundays for service and parts. Thank you for the review and opportunity to earn your business! -Justin Harmon (General Manager)

September 23, 2023

This most recent service my electric running bias’s were disconnected when I picked my truck up. A tech came out and fixed them. After leaving the dealership I noticed a dent ion the passenger side of my tr More

by Prcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
Sep 25, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to hear this and happy to jump in if the issue has not yet been resolved. 614-880-2824 or justin@caldwellchrysler.com. We can make this right. -Justin Harmon (General Manager)

September 22, 2023

Service was thorough and finished on time. The service advisor (Cody Curtis) was very helpful. More

by sorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear Sorgan. Cody has been a rock for us and proud to have him on the front line representing the dealership. Have a great weekend and thank you for your business. -Justin Harmon (General Manager)

September 22, 2023

Cody the service advisor extremely knowledgeable and help to identify issues and solve it. Always get ride after dropping vehicle for repairs More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody M
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate you recognizing Cody's effort Ray. Glad to hear the visit went well and thank you for taking the time to provide feedback. -Justin Harmon (General Manager)

September 22, 2023

The sales person was very knowledgeable. And very patient and understanding I walk out very happy More

by Mike23b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Mike. Proves that experience and practice makes perfect. Dino has been a loyal super star and although when he started, he had to grind, modern day he sells more vehicles than any other sales rep month after month. Appreciate your comments Mike and glad to hear your visit went well. Thank you for the opportunity to earn your business! -Justin Harmon (General manager)

September 21, 2023

Let's let's tell the world how you treat your customers, you treat your customers really bad and I'm glad I gave you a bad review because you deserve one calling my phone being disrespectful and I'm reporti More

by cassandradunlap17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cassandra, not sure what we had done wrong at this time. The vehicle was diagnosed and recommendations were declined. If you need to, you are more than welcome to call me personally. 614-880-2824 or justin@caldwellchrysler.com. Happy to understand your frustration and sorry that you are not happy. -Justin Harmon (General Manager)

September 21, 2023

I truly enjoyed my Recently EXPERIENCE @ Bob Caldwell-- They provided Outstanding Professional Courtesy Service -- Inwill be Back soon & Will share with others-- More

by mstdnraney68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non Applicable
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Best advertising we could ask for. Thank you for the kind words and appreciate your business! -Justin Harmon (General Manager)

September 20, 2023

Excellent service, very quick response and clear-cut pricing, no greediness or absurd markups. Sales guy (Kevin Adams) made sure he quoted everything I need, gave me time frames for vehicle delivery and More

by Eugene V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's awesome Eugene. We are equally impressed with Kevin and his ability to communicate and relate to whoever he is talking to, (whether it be a car deal or not). Glad to hear your visit went well and Kevin was able to assist. Hope Fall is treating you well and appreciate your business and feedback! -Justin Harmon (General Manager)

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