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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,369 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,369 reviews

September 20, 2023

Bad drop car off there was a Big misunderstanding car not got fix at all More

by cassandradunlap17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Ledenko
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Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry if there was a miscommunication Cassandra. My understanding is that you are working with the service manager Matt. Hope that he is able to assist. -Justin Harmon (General Manager)

September 19, 2023

I was happy to find out that my platinum service contract covered the replacement of my gas cap that was causing an emissions sensor leak notification. And the technician was able to find the cause quickly. More

by mbraggster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very detailed and we are also happy to hear your repair was covered. After being here over 20 years, never had a customer angry about a free repair. Also, thank you for recognizing that you have a Platinum coverage. We always recommend Platinum service agreements as they mirror the factory warranty. As soon as other contracts are introduced, coverages start plummeting. Please stay away from any contract that is not sold at the dealer, the coverages are critical. Thank you again for your business and review! -Justin Harmon (General Manager)

September 19, 2023

I was there longer than I expected. But Wendy was very professional and kind and that made all the difference. More

by jhaleohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
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Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback on wait time and apologize you were here longer than expected/ were told. That said, appreciate Wendy's willingness to make the best of a delayed repair. Appreciate your business and review! -Justin Harmon (General Manager)

September 18, 2023

Maria Vergara fue la mejor vendedora y más honesta que nos pudimos encontrar. Muchas gracias More

by apariciofer1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
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Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you! Always pits a smile on my face to see Maria recognized for her work ethic. Glad to hear that she was able to assist you in your purchase. Thank you for the business and review! -Justin Harmon (General Manager)

September 18, 2023

Dino in sales is amazing- highly recommend we have worked with him for 2 years and this is our second vehicle. More

by agilhooly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Love to hear that Dino was able to make an impression enough to re-earn your business. Thank you from Dino and all of us at Bob Caldwell for you business and appreciate you taking the time to commend the experience. -Justin Harmon (General Manager)

September 18, 2023

Great great service. I used to go to another place and was missing out. They are very detailed and even cleaned my car. More

by Stevenpmaple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lawson, Joshua Shepard, Jay Powers, Jonathan Johnson
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Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Steven. Josh continues to remain unassuming and very humble. Glad to see customers see what we do. Thank you for giving Josh and Bob Caldwell an opportunity to earn your business and thank you for your review! -Justin Harmon (General Manager)

September 18, 2023

Fast and efficient friendly service thanks. This is my second Jeep I’ve purchased thanks again! More

by Mike13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
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Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear Mike. If there is anything we can do to keep you loyal, Josh and myself are here to assist. Glad to hear your visit went smooth and hope your Fall is treating you well. -Justin Harmon (General Manager)

September 16, 2023

Amazing and friendly service! Kevin was our sales rep and he did a phenomenal job! More

by Jrdn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
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Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for recognizing Kevin's efforts and appreciate you taking the time to leave a review. Glad to hear the visit went smooth. -Justin Harmon (General Manager)

September 15, 2023

Mike Stadler and Vinny Selby were outstanding from start to finish. I will be back More

by mmagnet77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Stadler and Vinny Selby
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Sep 16, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything went smooth! Vinny has done a great job from our vantage point but more important to hear from you! Appreciate the business and taking the time to write! -Justin Harmon (General Manager)

September 15, 2023

These folks really made buying my new truck a pleasure. I will definitely refer my friends and family to this place. More

by Danny.hixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard, Jay Powers
Report | Print
Sep 16, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the endorsement Danny. Glad to hear the visit went smooth. Hope the Fall is treating you well. Thank you for the business and review. -Justin Harmon (General Manager)

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