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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,385 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,385 reviews

September 22, 2023

Service was thorough and finished on time. The service advisor (Cody Curtis) was very helpful. More

by sorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear Sorgan. Cody has been a rock for us and proud to have him on the front line representing the dealership. Have a great weekend and thank you for your business. -Justin Harmon (General Manager)

September 22, 2023

Cody the service advisor extremely knowledgeable and help to identify issues and solve it. Always get ride after dropping vehicle for repairs More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody M
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate you recognizing Cody's effort Ray. Glad to hear the visit went well and thank you for taking the time to provide feedback. -Justin Harmon (General Manager)

September 22, 2023

The sales person was very knowledgeable. And very patient and understanding I walk out very happy More

by Mike23b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Mike. Proves that experience and practice makes perfect. Dino has been a loyal super star and although when he started, he had to grind, modern day he sells more vehicles than any other sales rep month after month. Appreciate your comments Mike and glad to hear your visit went well. Thank you for the opportunity to earn your business! -Justin Harmon (General manager)

September 21, 2023

Let's let's tell the world how you treat your customers, you treat your customers really bad and I'm glad I gave you a bad review because you deserve one calling my phone being disrespectful and I'm reporti More

by cassandradunlap17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cassandra, not sure what we had done wrong at this time. The vehicle was diagnosed and recommendations were declined. If you need to, you are more than welcome to call me personally. 614-880-2824 or justin@caldwellchrysler.com. Happy to understand your frustration and sorry that you are not happy. -Justin Harmon (General Manager)

September 21, 2023

I truly enjoyed my Recently EXPERIENCE @ Bob Caldwell-- They provided Outstanding Professional Courtesy Service -- Inwill be Back soon & Will share with others-- More

by mstdnraney68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non Applicable
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Best advertising we could ask for. Thank you for the kind words and appreciate your business! -Justin Harmon (General Manager)

September 20, 2023

Excellent service, very quick response and clear-cut pricing, no greediness or absurd markups. Sales guy (Kevin Adams) made sure he quoted everything I need, gave me time frames for vehicle delivery and More

by Eugene V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's awesome Eugene. We are equally impressed with Kevin and his ability to communicate and relate to whoever he is talking to, (whether it be a car deal or not). Glad to hear your visit went well and Kevin was able to assist. Hope Fall is treating you well and appreciate your business and feedback! -Justin Harmon (General Manager)

September 20, 2023

Bad drop car off there was a Big misunderstanding car not got fix at all More

by cassandradunlap17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Ledenko
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry if there was a miscommunication Cassandra. My understanding is that you are working with the service manager Matt. Hope that he is able to assist. -Justin Harmon (General Manager)

September 19, 2023

I was happy to find out that my platinum service contract covered the replacement of my gas cap that was causing an emissions sensor leak notification. And the technician was able to find the cause quickly. More

by mbraggster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very detailed and we are also happy to hear your repair was covered. After being here over 20 years, never had a customer angry about a free repair. Also, thank you for recognizing that you have a Platinum coverage. We always recommend Platinum service agreements as they mirror the factory warranty. As soon as other contracts are introduced, coverages start plummeting. Please stay away from any contract that is not sold at the dealer, the coverages are critical. Thank you again for your business and review! -Justin Harmon (General Manager)

September 19, 2023

I was there longer than I expected. But Wendy was very professional and kind and that made all the difference. More

by jhaleohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback on wait time and apologize you were here longer than expected/ were told. That said, appreciate Wendy's willingness to make the best of a delayed repair. Appreciate your business and review! -Justin Harmon (General Manager)

September 18, 2023

Maria Vergara fue la mejor vendedora y más honesta que nos pudimos encontrar. Muchas gracias More

by apariciofer1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Sep 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you! Always pits a smile on my face to see Maria recognized for her work ethic. Glad to hear that she was able to assist you in your purchase. Thank you for the business and review! -Justin Harmon (General Manager)

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