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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,369 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,369 reviews

September 15, 2023

We have gotten 2 vehicles from this dealership and we will continue to come back. They are so friendly, helpful, and professional. Dino is absolutely hands down the best to work with! More

by JLG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Sep 16, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Means a lot to have repeat customers and great lesson to everyone in retail how important customer service can be. Really appreciate the business x2 and here to support any needs you may have in the future. Thanks a bunch! -Justin Harmon (General Manager)

September 14, 2023

Sales staff was awesome 👌 and they were a great group to do business with..Kevin Adams was my sales rep and I highly recommend his service. More

by imroln2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
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Sep 16, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Kevin's a great addition! Each month he beats his last and such a approachable dude. Lucky and proud to have him be the face of Bob Caldwell. Thank you for the feedback and opportunity to earn your business. -Justin Harmon (General Manager)

September 14, 2023

Dino is the best! ! He will do right by you. Stop in to see him if you have any interest in a new or used vehicle. More

by retakes-furtive-0w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Sep 16, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great Dino ad! ...and no disputes from us here. Dino is proof that any job can become a career. Through the good and bad years Dino has earned himself sales person of the year consistently for the last 3 years and built himself quite a rolodex of customers. Proud of Dino and his accomplishments and fortunate to have him as part of the team! Thank you for the kind words and giving Bob Caldwell a shot to earn your business. -Justin Harmon (General Manager)

September 12, 2023

Great and fast service also have respect for th car we are looking for. Ty More

by Caudilloreyna3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez-Corona
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Sep 16, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything went smooth and good to see Jessica being recognized for her efforts. Have a great weekend and hope this response finds you well! -Justin Harmon (General Manager)

September 11, 2023

I was satisfied with my service at this dealership, I do like a full inspection More

by jjaimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 16, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Yes, these inspections are critical and it's paramount that the technician is detailed on these. Customers like yourself constantly comment on the importance and this helps us a ton with relaying the information to the staff. Thank you for the feedback and we appreciate you as a customer. -Justin Harmon (General Manager)

September 10, 2023

Great service, and they fixed what was wrong. They even pit the top up on my Jeep when it started raining. More

by CBusAndyH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 16, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you! Yes, that can go either way as I would not be happy to pickup a vehicle that was full of water. Happy to hear the staff was attentive and that the visit went smooth. Have a great weekend and thank you for the business and review! -Justin Harmon (General Manager)

September 09, 2023

The service was excellent & the representative of this company was exceptional. I'd highly recommend my family and friends here to Bob Caldwell. More

by ufeelntrillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
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Sep 16, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's about the best summary a dealer could receive. Thank you for the opportunity to treat you right and appreciate you taking the time to highlight the experience. -Justin Harmon (General Manager)

September 07, 2023

Super friendly and helpful. Went out of their way to understand what I was looking for. More

by Chris3918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Brad and other finance guy were all the best
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Sep 09, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Really appreciate you taking the time to support the efforts Chris. Really helps managers and myself know where we need to focus our concentration and where we don't. Have a great weekend! -Justin Harmon (General Manager)

September 07, 2023

I was very pleased with my experience yesterday. I requested to have the repairs finished while I waited and they were able do that for me. The service representative Wendy kept me well informed and More

by mel22053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
Report | Print
Sep 09, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback Mel. Wendy has proven to be an excellent addition to the service team and could not be happier to have her be the 1st impression to a service customer driving through the lane. Appreciate the endorsement Mel and thank you for trusting Caldwell with your service needs. Have a great weekend! -Justin Harmon (General Manager)

September 05, 2023

IT took 2 hours for them to give me the update that they were not able to perform the service I had asked for. Then another 30 minutes to do the paperwork and charge me for labor. When I got home, I saw a ' More

by right.knewit
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't work with any sales people but the survey forced me to rate one, Abe Buentello
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Sep 06, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hurts to read and happy to resolve the issue right now. I can be reached at 614-880-2824 or justin@caldwellchrysler.com. This should be an easy fix and sorry for the run around. -Justin Harmon (General Manager)

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