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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,369 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,369 reviews

August 12, 2023

Devin was very professional and made the process of buying out our lease as seamless as possible. We asked to look at options and he was honest, forthcoming and transparent. I would highly recommend wo More

by The Jacksons
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Sims
Aug 18, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for sharing the visit. Glad to hear Devin was the right man for the job. Hope the vehicle continues to treat you well for several years to come! Thank you Mr/Mrs Jackson. -Justin Harmon (General Manager)

August 10, 2023

Amazing from start to finish. Dino was so helpful and stayed in touch the entire time More

by annesullivan8211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Aug 12, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Anne. Hope the vehicle ownership continues to keep you just as happy! Have a great weekend! -Justin Harmon (General Manager)

August 10, 2023

Dino was really easy to work with, he was laid back and extremely knowledgeable. If you want someone to help you all the way through, go see Dino! More

by izzy cousin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Aug 12, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it Izzy! Dino is such a rock and good news, guess who our employee of the month is this month? Well earned and appreciate your feedback and business. -Justin Harmon (General Manager)

August 09, 2023

They Very friendly and extremely helpful. Answered any and all questions we had about financing More

by ssvancara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams. -5 star, Shannon Schuyler
Aug 12, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

...and a lot of questions are certainly warranted these days. Leases are much more complex than they use to be regarding where a vehicle needs to be turned in, what additional fees does the bank charge and can anyone purchase the vehicle for the same price as the customer at lease end. Each bank (and dealer) have taken different positions so I appreciate your inquiries and feel that it is incredibly important all customers understand their paperwork. Glad to hear our folks were able to answer your questions and make you comfortable with your paperwork. Have a great weekend! -Justin Harmon (General Manager)

August 06, 2023

Dino was great…he took care of the first part of the purchase over the phone. More

by orengogiselle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John and Jeff, Dino Westerfield, Shannon Schuyler
July 13, 2023

The whole experience was quick and easy. Loved that I was shown options and treated respectfully. I would recommend anyone looking for a knowledgeable friendly salesperson ask for Devin S More

by lwashington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sims
Jul 17, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Lwashington and thrilled to hear that Devin represented Caldwell and himself well. Appreciate the business and the kind review. -Justin Harmon (General Manager)

June 30, 2023

Tyler was a pleasure to work with. He showed me several trucks and told me about all the pluses and minuses of each vehicle. I picked a Silverado for a great price and couldn’t be ha More

by Gplas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Jul 01, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great story and I'm sure you got a good deal on the Silverado. I've been pricing these trucks and they have all dropped over 10% in the last couple months. Glad to hear Tyler was able to support you in your decision making and his support was well received, Tyler and the rest of us will be here to assist with whatever you need moving forward. Thank you for the business and feedback! -Justin Harmon (General Manager)

June 30, 2023

My husband did all the work with Tyler Plas. Everything was nearly complete when I arrived at the dealership and all I had to do was look at the truck and write a check for the down payment. M More

by Dplas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Jul 01, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Super important both husband and wife are agreeing on the vehicle, otherwise it's not a great experience. It's terrible to see when a sales associate (anywhere) shows attention to one and not the other. It's not professional and simply awkward. That said, sounds like you were both happy with your dealings with Tyler and thrilled we were able to make it work and appreciate you sharing with other potential customers. Have a great weekend and holiday! -Justin Harmon (General Manager)

June 30, 2023

I've bought a handful of cars from Lisa over the years. She actually makes the car buying process a good time. Bob Caldwell has a good one with her! Highly recommend More

by MoparOSU
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lisa Miller
Jul 01, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

You nailed it! Lisa is fun and all grins. Hard to not have a fun conversation with Lisa. She has such a positive outlook and thrilled to have her as part of the team! Thank you for sharing your experience with Lisa and thank you "MoparOSU" for providing Lisa and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

June 29, 2023

Excellent & very friendly E. J. Winfrey was extremely helpful & a pleasure to work with & helped me find the perfect car! This is why I went back to this location to buy my 2nd ca More

by dsnider04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
EJ Winfrey 5 stars
Jul 01, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Wow, that's powerful and thank you for expressing how important it is to take care of the customer. I'll make sure to share the information with EJ. He is a hard worker and neat to see the hard work payoff. Thank you for 2X your business and taking the time to write! -Justin Harmon (General Manager)

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