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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,369 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,369 reviews

April 03, 2022

Cristiano Was very friendly, courteous, and knowledgeable. I appreciate his hard work in getting us in to a great van. More

by jmosley77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristiano dos Santos
Apr 05, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything went smooth and you were happy with the transaction. Great time of the year to enjoy a new vehicle. Hope it treats you well for many years to come! -Justin Harmon (Dealer)

April 01, 2022

I was very displeased with your price and hopefully I won't have to return. The mechanic charged me two hours worth of work knowing it wouldn't take two hours. No one tried to work with me with the price More

by Pastorboyd411
Customer Service
Recommend Dealer
No
Employees Worked With
Unknown
Apr 05, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to hear about your feeling of the charges and absolutely willing to research the issue. Just need some of your information to look it up in the system. If we did something wrong, happy to credit back some money. I can be reached at 614 880 2824 (directly) or jharmon@caldwellautomotive.com. Look forward to hearing from you. -Justin Harmon (Dealer)

March 31, 2022

Cody always provides excellent service and support. Very good team! Will be back for sure. More

by Canopy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mudd Curtis
Apr 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Cody has met your expectations on multiple occasions and thank you for the business and review. -Justin Harmon (Dealer)

March 31, 2022

Very pleasant service rep and fast efficient service. Was my first visit to Bob Caldwell’s and I plan to continue using them for service work on my Chrysler. More

by dwayne.channell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
Apr 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear that the front line army consisting of Cody and the rest of the service advisors were able to meet your expectations. Thank you for the opportunity to earn your business and thank you for taking the time to write during your busy schedule, means a lot. -Justin Harmon (Dealer)

March 30, 2022

Cristiano Very knowledgeable, easy to talk too, seems to be a good caring person, pretty much was a flawless transaction. My come back to see him when my wife is ready for another vehicle which will be l More

by Dave Anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristiano dos Santos
Apr 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback Dave. Cristiano has flipped a switch in the last 2 weeks and proved to be strong competition for others on the showroom floor. That said, the feedback that customers provide is the most important analysis and we truly appreciate it. Hope your vehicle treats you well for many years to come and look forward to seeing you when it comes time for the next vehicle. -Justin Harmon (Dealer)

March 30, 2022

I received Great service. My car was done at the time it was promised.Thank you More

by gibarbie426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernlin Williams
Apr 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear that and happy to see Verlin hit the 5 star list. Appreciate the business and review! -Justin Harmon (Dealer)

March 29, 2022

My lease was about to end and I was hoping to upgrade to the newest model of the Ram 1500. It was an incredibly easy, painless and affordable process. The team at Bob Caldwell and specifically Shannon helpe More

by Jknipp8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
Mar 30, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Shannon was able to represent the vehicle and company well. Shannon has been with the company for quite a long time but new to sales and really excited to see the effort she is putting into her new position. Thank you for the opportunity to earn your business and taking the time to review. -Justin Harmon (Dealer)

March 23, 2022

Great service! Rob was a great help! He listened to everything I had to say. Wait g time for an oil change and tire rotation was done before I knew it. Waiting ar More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Long
Mar 26, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Rose for your kind words and happy to hear Rob was able to assist. Have a great weekend! -Justin Harmon (Dealer)

March 17, 2022

Very happy with the service I received. Great price on tires installed and balanced. The savings covered the cost of an alignment and oil change. More

by Richard S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Long
Mar 21, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback Richard. We pride ourselves on being competitive with our pricing. 2-3 times a year we price shop dealerships and independents to ensure we are not the highest or lowest and make our best effort to bring the value of the service by means of quality. Hope you had a great weekend and thank you for the business and taking the time to write. -Justin Harmon (Dealer)

March 12, 2022

Cristiano was a great help today! He was very respectful, knowledgeable, and made the process easy. Happy to do business with him. More

by Hello
Recommend Dealer
Yes
Employees Worked With
Cristiano Dos Santos
Mar 16, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the review. Cristiano is new to Caldwell but no stranger to the industry. Warm comments like this certainly help with making a job into a profession. Thank you for the review and opportunity to earn your business. -Justin Harmon (Dealer)

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