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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,386 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,386 reviews

April 11, 2022

We bought a pre-owned Grand Caravan. Shannon Schuyler was our sales rep and was wonderful. Very, helpful, friendly and easy to work with. Great sense of humor! Steve in finance was extre More

by ddscottRN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
Apr 13, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks you for the kind words and appreciate you mentioning the "no pressure". It's very important to me and management that everyone should ask for the sale but listen to the customer's response. Not all deals are possible and pressuring customers is not a long term solution. Thank you for bringing it up and appreciate the business and review. -Justin Harmon (Dealer)

April 09, 2022

Cristiano was a great salesman. He was friendly, courteous and helpful. He was my deciding factor in buying from this dealership. More

by Bert300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dos Santos, Cristiano
Apr 13, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear that Cristiano was able to help and appreciate your business Bert! -Justin Harmon (Dealer)

April 08, 2022

The people at Bob Caldwell are very nice and did excellent service. My Jeep was fixed on time More

by Danmazik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Powers
Apr 09, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear this especially that a sales associate was able to make an impact regarding a service concern. Thank you! -Justin Harmon (Dealer)

April 08, 2022

The staff did an awesome job treated me respectfully and had my vehicle finished in a timely manner More

by Dwest25w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 09, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Rob was able to meet your expectations. Hope you have a great weekend. -Justin Harmon (Dealer)

April 07, 2022

Absolutely wonderful service from top to bottom. They really went over and above! I will only be using this dealership for all future service! More

by Afmmoyeranne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Salierno
Apr 09, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Means a lot to hear that and proud of the effort from these young professionals in the service drive. Thank you for the review and the business. -Justin Harmon (Dealer)

Apr 11, 2022 -

Afmmoyeranne responded

Robby Long is absolutely amazing!

April 07, 2022

Cristiano was terrific and quite helpful in this sale. . He is personable and friendly. Will highly recommend him . He is the reason I came back More

by Junemay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristiano dos santos
Apr 09, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Powerful statement to hear that an individual was responsible to earning the business. Thank you for for sharing and thank you for the opportunity. -Justin Harmon (Dealer)

April 07, 2022

Verlin and the team did a great job getting our car back on the road quickly. Thanks for all you do! More

by Amymihaly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Verlin Williams
Apr 09, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Amy. Verlin has been cranking late hours consistently which comes with some serious responsibility and happy to see his efforts and growth becoming more comfortable with the position. Great to hear the recognition from you Amy. Much appreciated! -Justin Harmon (Dealer)

April 03, 2022

Cristiano Was very friendly, courteous, and knowledgeable. I appreciate his hard work in getting us in to a great van. More

by jmosley77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristiano dos Santos
Apr 05, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything went smooth and you were happy with the transaction. Great time of the year to enjoy a new vehicle. Hope it treats you well for many years to come! -Justin Harmon (Dealer)

April 01, 2022

I was very displeased with your price and hopefully I won't have to return. The mechanic charged me two hours worth of work knowing it wouldn't take two hours. No one tried to work with me with the price More

by Pastorboyd411
Customer Service
Recommend Dealer
No
Employees Worked With
Unknown
Apr 05, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to hear about your feeling of the charges and absolutely willing to research the issue. Just need some of your information to look it up in the system. If we did something wrong, happy to credit back some money. I can be reached at 614 880 2824 (directly) or jharmon@caldwellautomotive.com. Look forward to hearing from you. -Justin Harmon (Dealer)

March 31, 2022

Cody always provides excellent service and support. Very good team! Will be back for sure. More

by Canopy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mudd Curtis
Apr 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Cody has met your expectations on multiple occasions and thank you for the business and review. -Justin Harmon (Dealer)

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