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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,378 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,378 reviews

March 06, 2022

Was easy. Everyone was polite and courteous and helpful. I would recommend this dealership. Absolutely ! More

by dlfaires
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kiehle, Dino Westerfield
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Mar 09, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great! Love to hear when the sales staff comes off as friendly and professionalism. Appreciate the feedback and the business and hope to see you again. -Justin Harmon (Dealer)

March 01, 2022

Poor quality of overall service. Service representatives are not fully able to communicate the information from the technicians/mechanics causing confusion in what the initial concer More

by myepurpose78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alicia in Service
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Never like to hear this and happy to get involved (since the review was from today). Please feel free to reach out 614-880-2824 is my direct number or justin@caldwellchrysler.com. Even if issue is resolved, I would love to hear some detail in order to fix any issues that may affect future customers. Sorry for the hassle and here to help if you ever need anything. -Justin Harmon (Dealer)

February 28, 2022

Very couteous and professional. Text communication is frequent and thorough. I appreciated Cody and Charlie keeping me up to date with the work on the car. More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody and Charlie
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear you were overall happy with the communication. It's usually the number 1 criticism of service is availability and communication. Glad to hear these two were able to double team the effort. Appreciate the feedback and business Jim! -Justin Harmon (Dealer)

February 28, 2022

Really fast. Very transparent. Worked with Chris. He was awesome. Would definitely recommend. Will be back for years to come. More

by j.wilson1216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Day
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the endorsement and would agree Chris is a good communicator. I hear him repeating to customers what he plans to do and a very professional and well rounded young gentleman. Thank you for the review and business! -Justin Harmon (Dealer)

February 27, 2022

Abe was excellent! Enjoyed working with him, not pushy! We will be back, when we do we want to work with Abe. More

by cotc100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to see Abe make the 5 star board within his first 30 days of employment. No stranger to the business and fitting in well we are proud to have him represent the company. Thank you for the review and business. -Justin Harmon (Dealer)

February 26, 2022

Damon was an EXCELLENT communicator and truly went above and beyond to ensure everything got done More

by ragwort_mealies0w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon; Sam
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hope to continue to see more of these but Damon deserves it. Lead the the department last month with Customer Service. Thank you for your business and review! -Justin Harmon (Dealer)

February 26, 2022

I can’t put into words how amazing and professional working with Jen Hively has been. Best car buying experience of my life. So knowledgeable and helpful and she went above and beyond! 100% recommend More

by Chefbrooke
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jen Hively
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very kind words and appreciative for you to make them public for others to see. Hope your vehicle treats you well for many years to come! -Justin Harmon (Dealer)

February 26, 2022

Patrick was awesome and made renewing my lease so stress free! The staff were friendly and attentive. More

by Danni.simpson13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ledenko
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Mar 01, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Patrick has a great demeanor and always great to hear similar comments from the customers. Appreciate the opportunity to earn your business and thank s for taking the time to write. -Justin Harmon (Dealer)

February 19, 2022

Service personnel were very helpful. Cody Mudd-Curtis was our personal assistant, kept us informed every step. Thank you for your help. More

by twonn2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
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Feb 24, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cody has been a trooper and one of our more experienced advisors and thrilled to hear that you felt that he represented the company well. Thank you for choosing Caldwell and taking the time to review! -Justin Harmon (Dealer)

February 17, 2022

They were very helpful and got me in to fix my truck as soon as possible. Robbie kept me up-to-date on what was going on with my truck and when is should be done. More

by Sharita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie
Report | Print
Feb 24, 2022 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear this Sharita and glad you were satisfied with Rob's effort. Hope we were able to earn the chance to see you again and appreciate your business and review! -Justin Harmon (Dealer)

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