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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,369 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,369 reviews

December 13, 2021

The “Best Dealership” in Ohio to service your vehicle. I’ve been taking my Chrysler 300 there for all of my maintenance on my car for about 3 years, and they do an exceptional job every time. Very profess More

by Catchup2me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Carrabine
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Dec 17, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Inspiring words and happy to hear that Zach was able to keep that streak going. Customer service has been a bigger than normal focus with the increase in Covid and lax work ethic throughout the last 1-2 years. That said we do still have some folks like Zach that need no extra convincing the customer experience continues to be a priority. Appreciate the reinforcement and thank you for allowing us to earn your business! -Justin Harmon (Dealer)

December 07, 2021

Very friendly and caring Sales and Finance Dept.Bob Very friendly and caring Sales and Finance Dept. Bob Caldwell does it right. My best experience ever at a car dealership. Will definately deal there More

by Rjdeeds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Matt, Steve.
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Dec 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It's always great to hear the handoffs were seamless and the "team" rather then one individual had paid you the time, attention, and respect deserved. Congrats on your new vehicle and hope it treats you well for many years! -Justin Harmon (Dealer)

Dec 11, 2021 -

Rjdeeds responded

Very friendly and caring Sales and Finance Dept. Bob Caldwell does it right. My best experience ever at a car dealership. Will definitely deal there next time. 5 of 5 stars, See Eric

December 03, 2021

Good dealership to buy a car. I received good service on my car.My service advisor Zack was great. Thanks. More

by vicp523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
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Dec 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you and happy to hear that Zach was able to represent the dealership well. Thank you for the business and review! -Justin Harmon (Dealer)

November 30, 2021

Fast easy service courteous staff everyone was very nice. Waiting area was nice and clean More

by fishaya4sho1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak
Report | Print
Dec 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you. Take a lot of provide in the multiple waiting rooms to make customer's time more comforting. Use to be where the Office staff was located but I think they are much happier on the second floor. Thank you for the business and feedback! -Justin Harmon (Dealer)

November 28, 2021

Service personnel all were very kind. Explained what was to be done Very helpful. Wait was only an hour More

by Pinkbanker2@att.net
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
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Dec 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear the experience went smooth and you were able to attack the holiday season. Appreciate you business and review! -Justin Harmon (Dealer)

November 24, 2021

I scheduled an oil change online. Service Advisor Zach C was friendly and professional. My oil change was quick and I appreciate it. Zach gave me his card and said to call if I needed anything. I appreciate More

by tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Carrabine
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Nov 26, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always good to hear that a simple oil change was performed timely and with the appropriate professionalism. Thanks for the business and review Tony! -Justin Harmon (Dealer)

November 19, 2021

Had a very good experience with Chris day and the whole sales crew.Would recommend to others spoke to Chris made a deal and had my car in a few hours More

by LennylShylock
Recommend Dealer
Yes
Employees Worked With
Christopher Day
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Nov 26, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Chris has made a great impression with his managers comparable to that of his customers. Glad to hear it. Thank you for your business Lenny and hope you have a great weekend! -Justin Harmon (Dealer)

November 18, 2021

This was a great experience, Zak was fantastic and everything was taken care of quickly. More

by Maryoh355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak
Report | Print
Nov 19, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you! Very excited to see Mr. Carrabine's effort to learn and grow his job into a profession. In this business the effort means a lot more than experience and although we have some younger folks in the drive, I see a lot of potential and push. Thank you again Mary for your business and taking the time to write. -Justin Harmon (Dealer)

November 17, 2021

Ur sale guy was awesome, understand what I wanted and work on getting it! I use him every time More

by Chrissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
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Nov 17, 2021 -

Chrissy responded

I only use the sale guy that help me!

Nov 26, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear that Xavier is your official vehicle liaison. He has a few customers that refuse to work with anyone else and that's a strong compliment. Glad to hear everything worked out. Thank you for your business! -Justin Harmon (Dealer)

November 16, 2021

Xavier is the man to go to!! He worked with my bad credit and made it work the first time. No time wasted here More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Report | Print
Nov 26, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks John. Glad to hear the visit went smooth with Xavier and hear to assist as needed. Enjoy your new ride! -Justin Harmon (Dealer)

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