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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,369 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,369 reviews

October 01, 2021

Great service, great people! Always have a good experience here. I highly recommend Bob Caldwell! More

by brittanyleichner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, cody
Oct 08, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it, thanks Brittany! -Justin Harmon (Dealer)

September 30, 2021

I brought my car from Cindy king and just brought my brother to her. They made it happen with his limited credit file. Service is always great! More

by Jay s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy King
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cindy continues to be a crowd favorite and agree with the general consensus. Thank you for trusting Cindy and Caldwell to do the right thing and appreciate you taking the time to write! -Justin Harmon (Dealer)

September 29, 2021

Great service - Changed my spark plugs on my Lexus and it running great! Anthony was very helpful. More

by msannettelyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for pointing out we are versed in all makes and models. We stray away from too technical of off brands but happy to take care of anything less than highly technical and almost always less expensive than the competitor. Appreciate the review Annette! -Justin Harmon (Dealer)

September 27, 2021

Great service! Friendly & professional employees. Efficient & thorough. Truly the best! I always recommend Bob Caldwell for their service. More

by casellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie is the Service Department
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Charlie does have a friendly personality and happy to hear that vantage point from your point of view. Happy to hear the experience went well, thank you for the business! -Justin Harmon (Dealer)

September 27, 2021

Great customer service. Would recommend. Long wait time between processing warranty coverage & service of my vehicle. More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback DC. We have certainly felt your frustration on processing with all 3rd parties including the factory. Something we focus on daily. Thank you for your business and feedback! -Justin Harmon (Dealer)

September 25, 2021

My first experience with Bob Caldwell Jeep has been a very positive experience. Jen my salesperson and her colleagues made the experience of special ordering a 2021 Jeep Gladiator a very smooth process. More

by dino1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Hively
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Fingers crossed but happy the delivery went smooth. Logistically difficult to order any vehicle without seeing touching and driving but truly the best deal and way to buy a vehicle right now. Happy to hear Dino was able to make the process smooth and you were able to vision the vehicle you wanted. Thank you for the business and taking the time to provide feedback! -Justin Harmon (Dealer)

September 23, 2021

The work was done quickly and efficiently. I thought they were very nice and communicated everything very well. More

by Denkarshner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure who I talked to
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

With parts shortages is nice to see that customers are still able to get in and out. Thanks for trusting your vehicle with our service department and happy to hear our folks were able to get you in and out. -Justin Harmon (Dealer)

September 23, 2021

No hassle salesman Jay Powers was amazing. Made the process really easy and has a great sense of humor, so it wasn’t a drag working with him. He found us the Jeep my son was looking for and great price More

by Mlntproperties
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Powers
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Good to hear. Jay was brought in by a referral from another youthful and talented sales professional and Jay was represented as "better sales person than I am" which was saying a lot coming from the source. Appreciate you endorsing Jay and confirming the skills that had been already set high. Thank you for your business and taking the time to write. -Justin Harmon (Dealer)

September 23, 2021

I dealt with Charlie in the service department. He was very nice and helpful. He kept in great contact about everything that was happening with my vehicle. There was no pressure for any extra services. We More

by Jo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie in service
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well first off, very sorry to hear about your vehicle. No one likes to hear they need a transmission but that much more appreciative to your feedback and speaks volumes of Charlie and the techs efforts to efficiently diagnose and communicate. We will be here next time you need some assistance and thank you for the kind words. -Justin Harmon (Dealer)

September 18, 2021

I went to other dealerahips but this one is special. I met Mr.Tucker whose explanation is detailed. The whole process is completed in a short time and got the vehicle I was looking for. More

by workineh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very kind words and thank you for spreading the positivity. Tucker has many talents and appreciate him making Caldwell his base camp and proud to have him represent the brand. Thank you for the opportunity to earn your business and taking the time to leave a review. -Justin Harmon (Dealer)

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