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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,369 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,369 reviews

September 17, 2021

The service writer was kind and courteous . He was informative and willing to help in any way he could . More

by Johnnyp222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mudd/Curtis
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cody has shown to be very dependable for Caldwell whether it be covering shifts, helping other writers and techs, happy to see the recognition. Appreciate you servicing your vehicle with us and taking the time to highlight the experience. -Justin Harmon (Dealer)

September 15, 2021

Salesman was incredible to deal with, but managements delay almost cost me a vehicle. H More

by Tom Bonomo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Day
Sep 17, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback Tom and we will discuss with sales managers why it took so long. Very much appreciate you patience and business and we will do better next time. Enjoy the new wheels and have a great weekend! -Justin Harmon (Dealer)

September 13, 2021

My wife and I visited Bob Caldwell on 9/11 and met with our salesman Greg Haemerle to purchase a vehicle for our daughter who is turning 16. Greg showed us the car we had seen online and it was perfect fo More

by bchanly
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Horn, Greg Haemmerle
Sep 17, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

6 wow!!! Thank you so much for being a great customer and loyal throughout generations. Truly means the world to the entire crew at Bob Caldwell. Both the 2 guys you mentioned are skilled at what they do and we are fortunate to have them as part of the team. Really appreciate the endorsement and keep my info handy if there is anything I can personally assist with. 614-880-2824 or justin@caldwellchrysler.com. Cheers Brian! -Justin Harmon (GM)

September 11, 2021

They give me great customer service. Also they know how to work with you so I really appreciate them a lot . Thank you for the service in my car. More

by taishalafortune
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 17, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thrilled to hear Joe was able to make the experience less than painful. Thank you for choosing and trusting Caldwell with your vehicle maintenance and repair and appreciate you taking the time to leave the review! -Justin Harmon

September 11, 2021

I really appreciate them because they really help me with my car problem and they give great customer service and I really appreciate that. Thank you so much!!! More

by taishalafortune
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 17, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thrilled to hear Joe was able to make the experience less than painful. Thank you for choosing and trusting Caldwell with your vehicle maintenance and repair and appreciate you taking the time to leave the review! -Justin Harmon

September 09, 2021

Had an awesome experience which in any time I will recommend people who want to get themselves a better car so go to boss cadwell.. More

by Quav0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Powers , Cindy King
Sep 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

I like the DBA "Boss" Caldwell........Glad to hear everything went smooth and all of us here at Caldwell are happy to assist at your cadence. Have a great weekend and Fall in your new set of wheels. -Justin Harmon (Dealer)

September 08, 2021

Jay powers was an incredible salesman for me and my family! I bought a 2019 GMC Terrain and he made sure that I was satisfied with the vehicle. He also followed up a week later to check on us and the v More

by Keundra.griffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Powers
Sep 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Although happy that Jay was able to assist, concerned to hear that finance (and overall condition) was not up to standards. I will most certainly raise the concern to management and if you need assistance I would be happy to see if we are able to buff out any scratches. I can be reached at 614-880-2824 or justin@caldwellchrysler.com. Thank you for the business and constructive criticism good and bad. -Justin Harmon (Dealer)

September 05, 2021

Jay powers helped me with a jeep cheerokee my service was awesome and he remain paitent threw it all I had a lot of hiccups in application but he helped me threw it all he made it happen I tried to leave n g More

by Mzmurph91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay powers
Sep 10, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear that Jay made the effort and appreciate your recognition of Jay doing the right thing. Appreciate the business and review! -Justin Harmon (Dealer)

September 03, 2021

Always great and quick service. From check in to check out. Service advisor Cody went above and beyond. When he realized that he forgot to tell the technicians I wanted a 5 tire rotation he sent it back t More

by Dhays2211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Sep 04, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for highlighting Cody's effort and appreciate your understanding. Very happy with Cody and what he puts forth to better his and Bob Caldwell's brand. Thank you for your business and have a great weekend! -Justin Harmon (Dealer)

September 02, 2021

Had a problem with the PCM and the dealership took care of me, no problem. I’ll probably buy my next Jeep from these guys. More

by Vukman61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson
Sep 04, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Awesome rebound review and thank you for confirming how connected sales and service departments can be. Very eye opening and shows it takes a team to make a business work. Thank you for the business and thank you for taking the time to write. Happy to assist when the time is write to car shop. -Justin Harmon (Dealer)

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