Back

Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,385 Reviews
Contact Dealership

1888 Morse Rd

Columbus, OH

43229

Directions

By Type

Showing 1,385 reviews

September 27, 2021

Great customer service. Would recommend. Long wait time between processing warranty coverage & service of my vehicle. More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback DC. We have certainly felt your frustration on processing with all 3rd parties including the factory. Something we focus on daily. Thank you for your business and feedback! -Justin Harmon (Dealer)

September 25, 2021

My first experience with Bob Caldwell Jeep has been a very positive experience. Jen my salesperson and her colleagues made the experience of special ordering a 2021 Jeep Gladiator a very smooth process. More

by dino1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Hively
Oct 01, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Fingers crossed but happy the delivery went smooth. Logistically difficult to order any vehicle without seeing touching and driving but truly the best deal and way to buy a vehicle right now. Happy to hear Dino was able to make the process smooth and you were able to vision the vehicle you wanted. Thank you for the business and taking the time to provide feedback! -Justin Harmon (Dealer)

September 23, 2021

The work was done quickly and efficiently. I thought they were very nice and communicated everything very well. More

by Denkarshner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure who I talked to
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

With parts shortages is nice to see that customers are still able to get in and out. Thanks for trusting your vehicle with our service department and happy to hear our folks were able to get you in and out. -Justin Harmon (Dealer)

September 23, 2021

No hassle salesman Jay Powers was amazing. Made the process really easy and has a great sense of humor, so it wasn’t a drag working with him. He found us the Jeep my son was looking for and great price More

by Mlntproperties
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Powers
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Good to hear. Jay was brought in by a referral from another youthful and talented sales professional and Jay was represented as "better sales person than I am" which was saying a lot coming from the source. Appreciate you endorsing Jay and confirming the skills that had been already set high. Thank you for your business and taking the time to write. -Justin Harmon (Dealer)

September 23, 2021

I dealt with Charlie in the service department. He was very nice and helpful. He kept in great contact about everything that was happening with my vehicle. There was no pressure for any extra services. We More

by Jo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie in service
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well first off, very sorry to hear about your vehicle. No one likes to hear they need a transmission but that much more appreciative to your feedback and speaks volumes of Charlie and the techs efforts to efficiently diagnose and communicate. We will be here next time you need some assistance and thank you for the kind words. -Justin Harmon (Dealer)

September 18, 2021

I went to other dealerahips but this one is special. I met Mr.Tucker whose explanation is detailed. The whole process is completed in a short time and got the vehicle I was looking for. More

by workineh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very kind words and thank you for spreading the positivity. Tucker has many talents and appreciate him making Caldwell his base camp and proud to have him represent the brand. Thank you for the opportunity to earn your business and taking the time to leave a review. -Justin Harmon (Dealer)

September 17, 2021

The service writer was kind and courteous . He was informative and willing to help in any way he could . More

by Johnnyp222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mudd/Curtis
Sep 25, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cody has shown to be very dependable for Caldwell whether it be covering shifts, helping other writers and techs, happy to see the recognition. Appreciate you servicing your vehicle with us and taking the time to highlight the experience. -Justin Harmon (Dealer)

September 15, 2021

Salesman was incredible to deal with, but managements delay almost cost me a vehicle. H More

by Tom Bonomo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Day
Sep 17, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback Tom and we will discuss with sales managers why it took so long. Very much appreciate you patience and business and we will do better next time. Enjoy the new wheels and have a great weekend! -Justin Harmon (Dealer)

September 13, 2021

My wife and I visited Bob Caldwell on 9/11 and met with our salesman Greg Haemerle to purchase a vehicle for our daughter who is turning 16. Greg showed us the car we had seen online and it was perfect fo More

by bchanly
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Horn, Greg Haemmerle
Sep 17, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

6 wow!!! Thank you so much for being a great customer and loyal throughout generations. Truly means the world to the entire crew at Bob Caldwell. Both the 2 guys you mentioned are skilled at what they do and we are fortunate to have them as part of the team. Really appreciate the endorsement and keep my info handy if there is anything I can personally assist with. 614-880-2824 or justin@caldwellchrysler.com. Cheers Brian! -Justin Harmon (GM)

September 11, 2021

They give me great customer service. Also they know how to work with you so I really appreciate them a lot . Thank you for the service in my car. More

by taishalafortune
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 17, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thrilled to hear Joe was able to make the experience less than painful. Thank you for choosing and trusting Caldwell with your vehicle maintenance and repair and appreciate you taking the time to leave the review! -Justin Harmon

...
90
...