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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,370 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,370 reviews

December 29, 2020

I really enjoyed car shopping at Caldwell. My sales person, John Palmer, definitely made my experience first rate. He went above and beyond answering my questions and helping me find exactly what I was More

by amandacombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palmer
Jan 02, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to hear about the later part of your experience and will be sure to pass the information along. Happy to hear that John was able to hold the dealer together but certainly concerned and willing to discuss in further detail if you would like. (614-888-2331 or justin@caldwellchrysler.com). Thank you for feedback and you business! -Justin H (GM)

December 28, 2020

They had the Jeep that I wanted and were as motivated as me to get the deal done. Never thought I was a Jeep guy, but I guess I am now! More

by btburgess614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lawson
Jan 02, 2021 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it all worked out. Passionate staff we are lucky to have as part of the organization. Right product, right rep, sounds easy. Appreciate the opportunity to earn your business during the holidays. Happy New Year! -Justin H (GM)

December 07, 2020

Jennifer Evans was awesome!!!! She knew exactly what I wanted, she was friendly, fast, and very knowledgeable.. I was in the store at 11:00am and done by 12:45pm!! More

by jeffburn3131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Evans
Dec 11, 2020 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Jeff. Jen always stays busy. Even when the showroom is slow, she stays working and has the customer's concerns as her priority. We appreciate your endorsement and thank you for the opportunity to earn your business. Enjoy your new vehicle! -Justin H (GM)

November 30, 2020

I had the most amazing experience buying my first car. I found exactly what I was looking for and then some. Jason and Xavier made the process so easy. Highly recommend! More

by Ashley B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Dec 05, 2020 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Both solid reps, glad to hear Jason and Xavier were able to assist. Congratulations on your first purchase and hope the vehicle continues to be a positive and memorable experience. Be safe and thanks for the kind words. -Justin H (GM)

November 12, 2020

I recently purchased a Jeep Renegade from Bob Caldwell Dealership. As soon as I walked in the building Mr. Xavier Esposito approached me and was so kind and helpful. He took his time in showing me the Jee More

by bakersa2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Nov 14, 2020 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great review and thanks for taking time to write it. Customers are the primary and essential piece to any business but takes a great person (not customer) to share their positive experience, especially with the times we're in. Appreciate the opportunity and pleased to hear Xavier took the time to make the process smooth. Cheers! -Justin H (GM)

November 11, 2020

I purchased a 2019 Chevy Impala, and the experience with salesman John Palmer was excellent! He had everything ready to be signed when I walked in the dealership, his knowledge and experience was exceptiona More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palmer
Nov 14, 2020 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's great Lisa. Palmer is a valued and important person that makes this business work and appreciate your endorsement. Hope you continue to appreciate your purchase and we are all here to help as needed in the future. Thanks. -Justin H (GM)

November 07, 2020

I purchased a 2018 grand cherokee from Bob caldwell Xavier was our sale representative he we above and beyond cant say enough about the service. So in saying that I was so impressed I went back and pur More

by steve Bernett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Nov 14, 2020 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Steve. Great dependable vehicle. Rarely see Grand Cherokees in the service drive other than general maintenance. Pleased to hear that Xavier represented the company well and able to assist the transaction. Appreciate the opportunity to earn your business and taking time out of your schedule to leave the kind review. -Justin H (GM)

October 31, 2020

I purcased a new 2020 Scat Pack Charger. John Palmer, our sales associate went above and beyond to make sure all of our needs were met. He really does care about his customers. He was very understanding with More

by fortytons.dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palmer
Nov 07, 2020 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Dave. Palmer is a pleaser and we are very fortunate to have him as part of the team! Appreciate you taking the time to acknowledge his efforts and organically and digitally contributing to our success at Caldwell. Enjoy! -Justin H (GM)

October 17, 2020

I had an excellent experience with the purchase of my new Jeep! We traveled from 2hours away to see it, and when we arrived Jason Lawson was there to greet us right away. He was very knowledgeable, patient, More

by Jessicahouse81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lawson
Oct 17, 2020 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Jessica, kudo on your successful adventure! Mr. Lawson is really a perfect example of what makes this company tick. Great guy and a xxxx of a sales representative as well. Happy he was able to check all the boxes and thrilled you would drive 2 hours in hopes of a good deal and great experience. Thanks for the opportunity, long drive and time vested to write a kind review for Jason and Bob Caldwell! -Justin H (GM)

October 16, 2020

Excellent sales service! Thank you John! The entire team! We appreciate everything that was done to get us in a new vehicle! Thank you again! More

by dthorpe2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palmer
Oct 17, 2020 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Palmer is always doing right by the customer and dealership. Excellent voice and representative for Bob Caldwell! Thrilled to hear that you were comfortable with John and his process. Thank you for the kind words and business! -Justin H (GM)

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