Bob Caldwell Chrysler Dodge Jeep RAM

Fantastic experience from start to finish -highly recommend We had the absolute best experience with Malek at Bob Caldwell yesterday! My husband and I both made so many comments afterwards about what a refreshi We had the absolute best experience with Malek at Bob Caldwell yesterday! My husband and I both made so many comments afterwards about what a refreshing car buying experience it was, how Malek made everything so easy and enjoyable for us, and made it seem like we were buying from a friend, rather than a sales rep! We both made the comment, 'can you tip a car salesman??' He was THAT good. Additionally, we were so pleased with both our trade-in value and the price paid for our new car, that we left feeling really excited about the entire experience. Before even meeting us, Malek sent a short video message of himself so that we would know who to look for upon arrival, along with showing us briefly the car we were coming to see. I've never had someone do this before and thought it was not only creative and thoughtful, but genuinely really helpful! When we arrived on the lot I recognized him right away and was thankful to feel like I "knew him" when I walked over. What a unique sales approach! Malek had the car ready for us upon arrival, and then quickly brought around 3 additional vehicles as we made comments about what we liked or didn't. It was so helpful that the dealership had so many of these similar vehicles for us to compare, and was great that Malek took the initiative to bring them around for us, without ever making it seem like it was a problem or we had to stop looking at one to go over and look at another. He made it so easy to compare back and forth, and was never pushy or impatient with us. When we experienced an issue with one car (broken headrest) he immediately assured us that he would make it right and went to talk to his sales manager about what options we had. Malek was very responsive, professional, and just a really nice guy. Overall, our car buying experience here was fantastic, from before we even walked onto the lot until we drove home our new (to us) car. As a sales rep myself for a different industry, I learned a lot about Malek's salesmanship that I will take for my own personal growth. We absolutely love the car that we bought, and cannot recommend this dealership and Malek enough! More

Xavier Esposito Helped me find the perfect 2020 Ram 1500. I couldn’t be any happier with the service he provided and the ease of the entire process. If you are looking for a vehicle and a personable sale pro I couldn’t be any happier with the service he provided and the ease of the entire process. If you are looking for a vehicle and a personable sale professional, look no further than my guy Xavier! More

My Husband and I feel that this dealership went the extra miles to make our purchase of a Ram Cargo Van the best experience we could hope and ask for. Drew Taylor took pictures of the Vehicle for us because miles to make our purchase of a Ram Cargo Van the best experience we could hope and ask for. Drew Taylor took pictures of the Vehicle for us because we could not get there to the lot to see it in person. Due to the pandemic we bought out of state … time had past and the 1st car we were going to get- sold. The Manager "Mitch," made things right for us by getting in an even better Van than the 1st. These have been very stressful times during the Virus outbreak-but we were very impressed at how well they made sure each person observed the mask and distancing policy set by the state during these restrictions. We feel the Staff was exceptional! Thank You Much. More

I purchased a 19 Ram from my boy Drew at Bob Caldwell. Best customer service available! Told Drew what I wanted, exactly what I got Best customer service available! Told Drew what I wanted, exactly what I got More

Thanks for his patient and time. The service is good. The car is satisfied and has no problem at present.It’s a satisfied deal. car is satisfied and has no problem at present.It’s a satisfied deal. More

Jerome was so helpful and assisted me finding a car that I love. I had my previous car for 9 years and was looking for something new and I found it... I love. I had my previous car for 9 years and was looking for something new and I found it... More

DONT BUY FROM BOB CALDWELL IN COLUMBUS I purchased a 25k truck from bob caldwell in Columbus on january 4th. they were supposed to take a 3800 dollar warranty off my payment plan before I p I purchased a 25k truck from bob caldwell in Columbus on january 4th. they were supposed to take a 3800 dollar warranty off my payment plan before I put my down payment down. It is now April 10th and my warranty has still not been taken off after months of trying to get it taken care of. I also took my truck to my mechanic the day I drove it home and he told me my truck needed a drag link and rear brakes. the next day I went back to the dealership and asked if they would fix these issues and was told no, "we only do a safety check and this truck passed". So I also got to pay a hefty amount to fix a truck the day after I bought it because "it passed the safety test". Buying a truck from bob caldwell in Columbus has costs me tons of money that could be avoided by going somewhere else to buy a vehicle. More

Drew and Todd were excellent. Very professional. I’ve had bad experiences in the past where I felt pressured and they made my buying experience a great one. I will definitely recommend this place and I will bad experiences in the past where I felt pressured and they made my buying experience a great one. I will definitely recommend this place and I will be back. More