Bob Caldwell Chrysler Jeep Dodge Ram - Service Center
Columbus, OH
391 Reviews of Bob Caldwell Chrysler Jeep Dodge Ram - Service Center
Quick and efficient service. My service tech,Denise,was as friendly and helpful as I could want.Got my service performed and was on my way with a smile. I would certainly recomme My service tech,Denise,was as friendly and helpful as I could want.Got my service performed and was on my way with a smile. I would certainly recommend them. More
car repair Very friendly, knowledgeable employees. Kept me informed about the work being done to my car. Will continue to have my car serviced at Bob Caldwell. Very friendly, knowledgeable employees. Kept me informed about the work being done to my car. Will continue to have my car serviced at Bob Caldwell. More
Great service The gentlemen that helped me was very friendly, honest and made sure I received all the appropriate updates for my vehicle. He told me all the updates The gentlemen that helped me was very friendly, honest and made sure I received all the appropriate updates for my vehicle. He told me all the updates would take an hour and a half to two hours and they were completed in an hour and a half. More
Time for recommended maitenance 2 recalls were performed, all recommended performance services were done at proper milage interval. Service Advisor Mark Cornell was able to factor t 2 recalls were performed, all recommended performance services were done at proper milage interval. Service Advisor Mark Cornell was able to factor these all together and I will go back to Mark as I did only two days later for another vehicle of ours. 7 paid services for $1000. 2 free 25 point inspections, and 2 Safety Recalls for free. I've decided to go to the Express Lube now all the time again. Please continue to keep the cars cleaned up of fingerprints as kept clean in the past. Service is so important for me. I spend plenty in Service to justify keeping middle age cars like mine operable! I like Caldwell's new stripped down versions they make available along with new premium packages for the status minded. Chrysler is well here. More
Great service My service advisor Justin is always awesome! Very attentive to my needs and expectations. Very good at keeping me updated during the day while my vehi My service advisor Justin is always awesome! Very attentive to my needs and expectations. Very good at keeping me updated during the day while my vehicle is being worked on. I have owned a lot of Chrysler vehicles and currently own 3, if my service keeps being this good I don't think I will ever change products. I love the Bob Caldwell dealership! More
Mark Cornell was great to work with. Mark Cornell, the Service Advisor, assisted me through my initial call and during the service. The connection is much improved on the starter and t Mark Cornell, the Service Advisor, assisted me through my initial call and during the service. The connection is much improved on the starter and tighter. More
Mark was awesome. My car broke down due to a recall issue. I figured it would be a week or so before the repair, but it only took a day. Mark killed it, let me know wha My car broke down due to a recall issue. I figured it would be a week or so before the repair, but it only took a day. Mark killed it, let me know what was going on every step of the way. I have not always had great luck at Caldwell, but it looks like they are making some very positive changes. After my last experience with them, I was not going to buy another Dodge, but this most recent one has changed my tune. More
Great Service The service department staff is wonderful here. Shane Cawley helped me immensely with getting replacement keys for my car. He let me know all my optio The service department staff is wonderful here. Shane Cawley helped me immensely with getting replacement keys for my car. He let me know all my options within my budget so that I could get back home. Thank you all so much for helping me and providing great service. More
service I went in for my second service. They were very friendly and offered a shuttle so I did not have to wait at the dealership. I went in for my second service. They were very friendly and offered a shuttle so I did not have to wait at the dealership. More
Service area Dealer quoted a very reasonable price for parts and labor for front suspension installation. Actual labor was less than quoted resulting in a signifi Dealer quoted a very reasonable price for parts and labor for front suspension installation. Actual labor was less than quoted resulting in a significant savings. Caleb explained pricing for the synthetic blend oil change services available at Caldwell. I will be getting my next oil change at this dealer utilizing their express lane program. More