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Bob Johnson Auto Group

Rochester, NY

4.8
207 Reviews
Call Dealership (585) 334-9440
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3817 W Henrietta Rd

Rochester, NY

14623

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207 Reviews of Bob Johnson Auto Group

June 02, 2026

Caleb and Mark were excellent to work with! They were in constant communication, solved every issue that came up and made the process a pleasure! More

by DLemcke14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb, Mark
Report | Print
Jun 04, 2026 -

Bob Johnson Auto Group responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2026

Bob Johnson always makes a great deal for me. Mike Chambers was very knowledgeable and professional. Thanks More

by Ikamin3420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Chambers
Report | Print
Jun 03, 2026 -

Bob Johnson Auto Group responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2026

Corey made the buying process easy. He met all my needs. I will refer others to him. More

by Satisfied Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
May 25, 2026 -

Bob Johnson Auto Group responded

Hi, thank you for your kind review; we are happy to pass along your comments to Corey here at Bob Johnson Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2026

Excellent sales presentation. Zac and Peter made a good case for the sale. Well done!! More

by nielsen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
Apr 26, 2026 -

Bob Johnson Auto Group responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 16, 2026

Had a great service rep a great financial rep the whole thing took less can I expect ed they work really hard we have a great deal. More

by Ramon A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachariah and Matt.
Report | Print
Mar 19, 2026 -

Bob Johnson Auto Group responded

Hi Ramon, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2026

No nonsense deal, met my expectations, quick, easy, efficient. I will be back for my next car. More

by Tmcd1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliseo Mercado
Report | Print
Feb 09, 2026 -

Bob Johnson Auto Group responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2025

Fast and Great service. Easy to work with and Made a car buying experience friendly. More

by Spicynow20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek, Ahmad
Report | Print
September 20, 2025

Communication needs improvement here, they do not get back to you quickly follow up is almost non exsintent. Left message with problems and they do not get back to you. They had product I want so I had t More

by amjorlandini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean
Report | Print
July 31, 2025

My experience was great. Had my new car within 24 hours. Good communication, fast service More

by allergydonna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark H
Report | Print
Aug 03, 2025 -

Bob Johnson Auto Group responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2025

Bob Johnson Nissan in Henrietta is the place to go! Joe and William were extremely helpful and kind! They made sure everything was ready for me when I picked up the vehicle. I highly recommend! More

by capainter7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hess and William Nichols
Report | Print
Jul 31, 2025 -

Bob Johnson Auto Group responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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