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Bob Johnson Buick GMC

Rochester, NY

3.8
283 Reviews
For more than twenty years Bob Johnson Buick GMC has been serving the greater Rochester community with the kind of professional, customer-focused experience that has made us synonymous with automotive sales and service excellence
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4389 W Ridge Rd

Rochester, NY

14626

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Showing 283 reviews

February 27, 2019

Vehicle Service The Service Advisors and repair Technicians are awesome!!!! I have never returned twice for the same issue, and they are the reason my vehicle has 168 More

by pellegrino.rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Vitto, Matthew Gerhardt, Scott Uruburu, Megan Wawrzynski
February 26, 2019

Great Service My service has always been and continues to be outstanding. The staff is most accommodating and the waiting area is clean and comfortable. I apprecia More

by lsteltmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
February 26, 2019

Great Management, Great Staff, Great Experience! Thank you:) You guys were awesome. Thank you for an easy and pleasurable experience!!! Greg Bennett and Pat did a great job helping me. I couldn't be happier. More

by rdkfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bennett, Pat Distefano, Frank Cassara
February 22, 2019

Great Service Love this place. Great service. I am on a lease until May. If I can get a good deal, I will lease another Buick in May. Thank you More

by darmignacco
Recommend Dealer
Yes
Employees Worked With
Zach Stahl, Megan Wawrzynski
February 21, 2019

Excellent Service Scott Uruburu always goes above and beyond to make sure I have a rental car ready to get to work, while my car is in the shop. Scott will call me with More

by lilianacrane3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Uruburu
February 21, 2019

Very pleased! Scott U was wonderful to work with. The mechanic reset the check engine light and hopefully I will be able to bring my car back and get it inspected More

by rwhmeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pollock, Scott Uruburu
February 21, 2019

New york inspection Appointment was easy to make online and car was done under an hour. Megan asked if previous concerns were all working on our car. Waiting area is clea More

by ba597652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wawrzynski
February 19, 2019

Frustrating When I picked up my vehicle after the remote start was installed, I have not had wifi in my car. I brought it to my dealership, spoken to On Star and More

by loricowley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Vitto, Matthew Gerhardt
February 18, 2019

Clean, friendly environment Adam Williams was my sales consultant and helped me with my 2019 Terrain, he went above and beyond finding the right car for me. I am very happy with More

by carusojulie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Adam Williams
February 12, 2019

Amazing experience I would recommend working with Bill specifically as he is the reason I would recommend Bob Johnson and why I would come back. He made my car buying ex More

by ateugeman123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Bill Norris, Doug Catlin
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