
Bob Johnson Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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very pleasant no pressure our salesman Tommy Kress was very helpful . we told him what we were looking for an d pointed us in the right direction. he gave us some options and l our salesman Tommy Kress was very helpful . we told him what we were looking for an d pointed us in the right direction. he gave us some options and let us make the decision with no pressure. More
Very Pleased! Bottom line I told them about a deal I had made at an out of town Dealership and they beat it hands down! Thank you ! Bottom line I told them about a deal I had made at an out of town Dealership and they beat it hands down! Thank you ! More
First oil change service Very friendly at service desk. Very efficient, I was in and out in no time at all. To tell you the truth I was a little reluctant because I leased it Very friendly at service desk. Very efficient, I was in and out in no time at all. To tell you the truth I was a little reluctant because I leased it from the staff at Doan, and when I got there I was very pleased to see some of the same smiling faces! More
Joe Rotella Is the man! Joe with Bob Johnson Buick GMC went above and beyond to provide exceptional customer service. I highly recommend working with him, he cut right to Joe with Bob Johnson Buick GMC went above and beyond to provide exceptional customer service. I highly recommend working with him, he cut right to the chase, was honest about the truck purchasing process, and went out of his way to communicate after normal work hours due to my job. Not only did I purchase a new truck, I also leased my fiancé a new Buick Encore. Will definitely come back when it's time for an upgrade. More
Effortless Jerry was fabulous in taking me to my work after I dropped my vehicle off. I enjoyed the ride and his stories made me smile. Jerry was fabulous in taking me to my work after I dropped my vehicle off. I enjoyed the ride and his stories made me smile. More
1st oil change service I was coming up on my first service. I pulled up to the dealer to see if they had time. They took me in without a hesitation. I feel like I was ther I was coming up on my first service. I pulled up to the dealer to see if they had time. They took me in without a hesitation. I feel like I was there under an hr for sure. Maybe 10 mins and I saw my truck going up on a lift Thank you so much!!! More
Truck Purchase My sales associate offered a great experience. I did not feel pressured and I felt he was supportive throughout the purchasing process. I did feel t My sales associate offered a great experience. I did not feel pressured and I felt he was supportive throughout the purchasing process. I did feel that my interest rate was a little high for the year of the vehicle. More
Pleasant service nd prompt. I left a follow-up phone message asking a question about the service report BUT did NOT receive a call back. I had hoped the service dept would call I left a follow-up phone message asking a question about the service report BUT did NOT receive a call back. I had hoped the service dept would call me back! More
Awesome salesman Grant Jardine. He made the whole car buying experience the greatest . I will recommend everyone to go see Grant Jardine when they need or wan salesman Grant Jardine. He made the whole car buying experience the greatest . I will recommend everyone to go see Grant Jardine when they need or want a car More
Service Never an issue with service for both vehicles, everything is always explained in detail very courteous staff. Always wait for maintenance at the deal Never an issue with service for both vehicles, everything is always explained in detail very courteous staff. Always wait for maintenance at the dealership and everything is completed in a timely manner. Have always serviced both the Buick and Canyon since our purchases. More