
Bob Johnson Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 283 reviews
Great experience Adam Williams is why I have 3 vehicles leased through your dealership. I will continue to call on Adam in the future when it’s time to lease again. Adam Williams is why I have 3 vehicles leased through your dealership. I will continue to call on Adam in the future when it’s time to lease again. More
New Vehicle I have been wanting to get back into a Yukon for quite a while now. Am so happy with my purchase and Adam is GREAT to work with. He always goes out I have been wanting to get back into a Yukon for quite a while now. Am so happy with my purchase and Adam is GREAT to work with. He always goes out of his way to answer my questions or help me out, even if I have text or emailed him on his day off. I always recommend Adam to my friends and family. More
Excellent work I came for oil change and tire rotation . I had a free oil change which was forgottten on my bill so they were extremely apologetic and gave me my tir I came for oil change and tire rotation . I had a free oil change which was forgottten on my bill so they were extremely apologetic and gave me my tire rotation for free . I appreciated it although it was not necessary Work done in a timely fashion and everyone was friendly More
Have a new oil lines oil change tire rotation and inspection for my work vanMy van was fixed serviced and completed in a timely fashion and I was very happy about the price for my work vanMy van was fixed serviced and completed in a timely fashion and I was very happy about the price More
Professional Grade The gentlemen I worked with, Jonathan Hillengas and Rich Held, were both easy going, direct, personable and willing to get down to brass tacks. Knowin The gentlemen I worked with, Jonathan Hillengas and Rich Held, were both easy going, direct, personable and willing to get down to brass tacks. Knowing what I wanted they served up an ideal vehicle matching model, trim, and color preferences with their first selection. With the test drive completed, and me impressed with the new 2019 GMC Sierra, we got to work on a deal incorporating my 2014 GMC Sierra trade-in. Discounts, trade-in value, and a special tonneau cover were all negotiated over with a very satisfactory bottom line result. As for the truck, I took it home, immediately loaded it for a vacation, and left in a snow storm for the sunny beaches of Florida. 1500 miles later the truck has performed exactly as expected, the trip was a breeze. The ride is smooth, the 6.2L engine and 10-speed transmission flawless, and I'm loving the effectiveness of the new headlight combination. And the new tailgate design is proving itself very handy. Do visit Bob Johnson Buick GMC, and DO ask for Jonathan Hillengas. Everything about my dealership experience was like my new pick-up, Professional Grade. More
Quick and easy Dan was great I was in and out less then an hour no hassle I like buying trucks like that 1 phone call came in next day signed and drove away nice jo Dan was great I was in and out less then an hour no hassle I like buying trucks like that 1 phone call came in next day signed and drove away nice job guys ! Hay holidays! More
Purchase was very easy They worked very hard to fine the vehice I wanted with all my options and they came thur in a timley manner Great people to work with They worked very hard to fine the vehice I wanted with all my options and they came thur in a timley manner Great people to work with More
Pleased with service Glad to see same friendly faces with the change from Doan Buick GMC. Pleased with the timely service and the clean well stocked waiting area. Thanks! Glad to see same friendly faces with the change from Doan Buick GMC. Pleased with the timely service and the clean well stocked waiting area. Thanks! More
First oil change They gave me great service along with getting me in and out very quickly. I came there because Andy Guarino is now there and was taken care of very w They gave me great service along with getting me in and out very quickly. I came there because Andy Guarino is now there and was taken care of very well. More
Great service and courteous and friendly personnel had an oil leak that we weren't sure where it was coming from. Matt had me bring the car in and they worked on it right away but gave me a loaner unt had an oil leak that we weren't sure where it was coming from. Matt had me bring the car in and they worked on it right away but gave me a loaner until mine was ready. Problem resolved without any additional charges to us. Car is only 6 months old with less than 5K miles but now works okay. More