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Bob Johnson Buick GMC

Rochester, NY

3.8
283 Reviews
For more than twenty years Bob Johnson Buick GMC has been serving the greater Rochester community with the kind of professional, customer-focused experience that has made us synonymous with automotive sales and service excellence
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4389 W Ridge Rd

Rochester, NY

14626

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Showing 283 reviews

May 07, 2019

Well organized I took my truck back for a few minor things that needed tending to after the purchase. I found the entire facility clean and well managed. I was able More

by contact10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Collichio, Rich Held, Frank Cassara, Matthew Gerhardt
May 05, 2019

Great service We got a great deal on the vehicle. Customer service was great. They were very informative and helpful.. made sure we were happy with our purchase. More

by ttherook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Vitto, Frank Cassara
May 05, 2019

No stress purchase Loved that we were able to look around without being hounded by salesmen. We approached a salesman when ready. Very friendly, hit it off right away, More

by loonsnest6818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hillengas
May 04, 2019

Thank God for CarGurus.com The salesman (marc) was from across the road. He and I didn't really click, but he was able to work with me on buying a truck. While looking at the tr More

by bigcarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Stahl, Pat Distefano, Marc Marullo, Frank Cassara, Megan Wawrzynski
May 03, 2019

Excellent Sales Rep! Our Sales rep, Jonathan Hillengas was fantastic! He was very accommodating and helped answer all of our questions! I would definitely recommend Bob J More

by ltripoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Jon Hillengas
May 02, 2019

Salesman was great service said they did things that were ne Grant our salesman was great But what was suppose to get done did not and we had to fight to hopefully get it done Vehicle is still in service a week More

by Not pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant our salesman can’t remember everyone we had to deal with, Rich Held, Frank Cassara
May 02, 2019

Great service, that's what I appreciate. I recieved great service and the sales rep Andy was very patient, and he found several cars that he thought I would like that are on my price range. More

by lind.davis63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Guarino, Doug Catlin
May 01, 2019

Pleasant Experience Went to "just look" and didn't even bring my car. We were greeted by Jonathon, who was both professional and friendly. He treated us with respect, More

by barb
Recommend Dealer
Yes
Employees Worked With
Jon Hillengas, Frank Cassara
April 29, 2019

Fun AT the Dealership My objective that day was not to buy yet, but to show my wife the colars available. We had passed Andy several times without the usual "Salesman G More

by fgranata1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Guarino, Doug Catlin
April 25, 2019

Excellent teamwork amongst the whole facility Very friendly sales team and service. Told them that I would like to drive a brand new vehicle home today and I had to leave by a specific time to go More

by laurie.tornow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant-sales
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