Bob Johnson Chevrolet, Buick, GMC Truck

Got a notice from ONStar re: emissions problem check engine This was the same problem I had two weeks prior and brought my car in to have it fixed. Came in without an app't and they worked me in.( which I appr This was the same problem I had two weeks prior and brought my car in to have it fixed. Came in without an app't and they worked me in.( which I appreciated) This time I had to make an app't for service and was disappointed that if I brought my car in I could not get a ride back to school which was five minutes away. Was going to have to wait until the end of the school day unless I had someone from school follow me out for service -which I did. This was never a problem before so I am assuming this is a policy change? Otherwise a good experience plus I had my car washed and it was ready for pick-up by noon so I went out on my lunch to pick it up. More

Delivery Perfect new car delivery experience. Had to dealer trade for vehicle, they accomplished that and delivered a vehicle in 48 hours. Could not ask for Perfect new car delivery experience. Had to dealer trade for vehicle, they accomplished that and delivered a vehicle in 48 hours. Could not ask for anything more. More

Good Experience for Cadillac Care Appointment My Cadillac was serviced in a timely manner, and Mark Tomasino took the time to explain Cadillac Care and encouraged me to call him in the future with My Cadillac was serviced in a timely manner, and Mark Tomasino took the time to explain Cadillac Care and encouraged me to call him in the future with any questions I might have. More

Very friendly and kept me updated on the status Took longer then usual, and expected because they were busier then normal. Kevin was very friendly, helpful (answered all my questions, and followed Took longer then usual, and expected because they were busier then normal. Kevin was very friendly, helpful (answered all my questions, and followed up after I left) and kept me updated on the status. More

Great Very thorough service. No cost for oil change and tire rotation. Very comfortable waiting area. Everyone is very professional and friendly. Coupon mad Very thorough service. No cost for oil change and tire rotation. Very comfortable waiting area. Everyone is very professional and friendly. Coupon made inspection cost only a dollar. More

Walked in wanting a Cruze, Left inside a Cruze Easy, and stress free process purchasing a new car. Never felt as if I was being talked into something I shouldn't be getting. They didn't push servic Easy, and stress free process purchasing a new car. Never felt as if I was being talked into something I shouldn't be getting. They didn't push services on me that I clearly didn't need. Felt like it was my decisions. Staff was friendly and helpful. Car is exactly what I wanted. Bought my previous car here, albeit 12 years prior under a different dealership name then. More

awesome! Tim Hodge was very knowledgeable, friendly very helpful in getting me best deal! He was excellent! This my second car from Bob Jonson and was outstand Tim Hodge was very knowledgeable, friendly very helpful in getting me best deal! He was excellent! This my second car from Bob Jonson and was outstanding again. More

Service Very satisfied with my service call on May 3rd at your shop in Leroy, NY. I sat for 1 1/2 hrs. In a comfortable lounge and also went for a walk outsid Very satisfied with my service call on May 3rd at your shop in Leroy, NY. I sat for 1 1/2 hrs. In a comfortable lounge and also went for a walk outside while waiting. More

Amazing Great Customer Service, was willing to stay after her shift to help deliver my vehicle overall it was a great and fast process to get my new vehicle Great Customer Service, was willing to stay after her shift to help deliver my vehicle overall it was a great and fast process to get my new vehicle More

Fast and Friendly My vehicle was serviced, staff was friendly and the vehicle was finished 1/2 an hour before requested. Added bonus, they wash your vehicle every time My vehicle was serviced, staff was friendly and the vehicle was finished 1/2 an hour before requested. Added bonus, they wash your vehicle every time you bring it in, even for an oil change!! More