Bob Johnson Chrysler Dodge Jeep Ram- Watertown

Talked to a salsmen all day on phone to figure out a deal on a truck before a 3.5 hr drive he said sll is good so the next day drove 3 hrs called him to tell him i was a half hr away and he proceeded to tell on a truck before a 3.5 hr drive he said sll is good so the next day drove 3 hrs called him to tell him i was a half hr away and he proceeded to tell me the truck sold yesterday so I missed a day of work and 6 hrs of driving for nothing after i was told the truck was available so be worn before heading there More

Appointment was for a New York State inspection. While there, they were aware of a factory recall and completed the work that was necessary for the recall. While there, they were aware of a factory recall and completed the work that was necessary for the recall. More

They got me in for an oil change and a crank case filter. The truck went in at 1pm and I got it back at 2:30pm but was charged 2 hours labor at $189 per hour. I don’t get it. Plus part and oil to me weee ove The truck went in at 1pm and I got it back at 2:30pm but was charged 2 hours labor at $189 per hour. I don’t get it. Plus part and oil to me weee over priced. I was traveling and needed the service. The average American can’t get a break!!!! More

Very courtious and professional front personnel. The mqintenance were done in a timely manner. Thank you BJCDJR. The mqintenance were done in a timely manner. Thank you BJCDJR. More

Bought a used car with only 29,000 miles on it and it was delivered to me with almost bald tires. Also, delivered to me with the "low tire pressure" light on. Multiple attempts to address this issue have b delivered to me with almost bald tires. Also, delivered to me with the "low tire pressure" light on. Multiple attempts to address this issue have been ignored by the dealership. I have bought vehicles for years from Bob Johnson! Done buying from Bob Johnson! More

In and out quickly, great job as always! Will certainly come back for my next oil change! Thanks again for a great job!! Will certainly come back for my next oil change! Thanks again for a great job!! More

Great service, had my oil changed and tire rotation. Car was taken right in on my arrival. Car was taken right in on my arrival. More

Amazing service. NYS inspection, I was in and out. Patrick was very professional and kept me updated and on schedule. NYS inspection, I was in and out. Patrick was very professional and kept me updated and on schedule. More

Quick and attentive service. Service normally quicker than expected. Facilities are clean and comfy for the wait Service normally quicker than expected. Facilities are clean and comfy for the wait More

AVOID! Bob Johnson in Watertown is not only incompetent, they're completely dishonest and unethical. They took a significant credit card deposit for an agre Bob Johnson in Watertown is not only incompetent, they're completely dishonest and unethical. They took a significant credit card deposit for an agreed-to purchase, and then sold the car to someone else. In the end I'm very glad not to be purchasing a car from these sleazeballs (Regina and her Manager afraid to share his name). However, everyone reading this should AVOID DOING BUSINESS WITH THEM to prevent being ripped off and lied to. Felt I owed this enlightening review to our community! More