Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Johnson Toyota
Rochester, NY
728 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota.
At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.
When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 728 reviews
July 24, 2020
Great to work with I had a great experience with Dorschel and Bradley L. They really worked with me to get me what I was looking for. Bradley went above and beyond I had a great experience with Dorschel and Bradley L. They really worked with me to get me what I was looking for. Bradley went above and beyond to help me find just the right car. The experience I had with Dorschel was effortless and fast. I needed a second car in a short time line and they worked with me to make sure it happened. I won't go anywhere else! More
by kathyle524
Employees Worked With
Bradley Lookwoood
July 24, 2020
very positive experience Salesperson was courteous, no pressure, clear, and straightforward. Delivery went smoothly. It had a full tank of gas which gave me a very positive Salesperson was courteous, no pressure, clear, and straightforward. Delivery went smoothly. It had a full tank of gas which gave me a very positive feeling. More
by wagerfam
Employees Worked With
Kevin and Lily
July 23, 2020
Great services. I would have given a 5. But I did not because I think vehicle is expensive especially during this COVID19. It could have been better price on vehicle. because I think vehicle is expensive especially during this COVID19. It could have been better price on vehicle. More
by Geniefot
Employees Worked With
Patrick
July 20, 2020
From the initial call to finalizing the purchase...professional, informative, friendly, overall great experience. Will certainly recommend Dorschel to anyone looking to purchase a vehicle. purchase...professional, informative, friendly, overall great experience. Will certainly recommend Dorschel to anyone looking to purchase a vehicle. More
by Shannon Stewart
Employees Worked With
Doug Scheck
July 04, 2020
Sales rep Scott Schlonski was amazing. We bought a Rav 4 hybrid from Scott Schlonski at Derschel Toyota last fall. Scott was amazing: He spent hours with us answering our questions, and alw We bought a Rav 4 hybrid from Scott Schlonski at Derschel Toyota last fall. Scott was amazing: He spent hours with us answering our questions, and always made sure to get right back to us when we had follow-up questions. He worked patiently and with good humor helping us to get the best deal we could making us feel comfortable buying a new car. Scott was outstanding, courteous and professional, and we recommended him to all our friends. More
by belyakov
Employees Worked With
Scott Schlonski
June 26, 2020
used vehicle Less than 60 days ago, I purchased a used vehicle from Dorschel. I recently noticed a bulge in a tire. I thought they should replace it since I hav Less than 60 days ago, I purchased a used vehicle from Dorschel. I recently noticed a bulge in a tire. I thought they should replace it since I have driven the vehicle very little. It must have been there when I bought it or damaged when or if they put it on. More
by marymas2003
Employees Worked With
Justin
June 19, 2020
Bought a car Enjoyed the no hassle buying experience. Dealing with one person for the entire buying process was great. Honest and straightforward sales associate. Enjoyed the no hassle buying experience. Dealing with one person for the entire buying process was great. Honest and straightforward sales associate. Selection was a bit limited coming off the covid shut down. More
by Dct
Employees Worked With
Greg Palmer
June 18, 2020
Dorschel Toyota I recently leased a 2020 Toyota Camry Hybrid from Dorschel. Greg Palmer was the salesperson with whom I dealt and was very professional, helpful and k I recently leased a 2020 Toyota Camry Hybrid from Dorschel. Greg Palmer was the salesperson with whom I dealt and was very professional, helpful and knowledgeable with the entire process. I would recommend this dealership to anyone looking for a Toyota. More
by keanewj
Employees Worked With
Greg Palmer.
June 11, 2020
Satisfaction Can always count on the associates from Dorschel...It was a very pleasant shopping experience and they met all of our needs....we bought a brand new R Can always count on the associates from Dorschel...It was a very pleasant shopping experience and they met all of our needs....we bought a brand new Rav 4 hybrid and are very happy with our purchase..Randy Scott was very personable and Lilly also helped with all of our needs....Randy and Lilly were very knowledgeable and are great assets to your company... More
by Dan
Employees Worked With
Randy Scott, Lilly (not sure of her last name)
