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Bob Johnson Toyota

Rochester, NY

4.5
724 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota. At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms. When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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3399 W. Henrietta Rd.

Rochester, NY

14623

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Showing 724 reviews

May 24, 2020

Great customer service.Great sales rep.Manager was very Great customer service. Great sales rep. Manager was very kind and courteous. No pressure sales. Will send friends and family to shop there. More

by 300
Recommend Dealer
Yes
Employees Worked With
Jennifer Kenny
March 23, 2020

They had my rav4 in ny, and I’m in pa I’ve been looking for the rav4 limited hybrid equipped the way I want it for about three months. Saw Dorschel had it when I checked area inventory. M More

by Bjl1146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Amy, others made sure I had all my things out of trade in, others helped as needed. I was surprised taht they really work well together.
March 06, 2020

I had a good experience with Dorschel Mo bishi is great very good man. He helped me get a good car, and Iam very happy. I would definitely recommend this place to anyone looking to get a car. Thank you so More

by Lmundia
Recommend Dealer
Yes
Employees Worked With
Mo bishi
March 05, 2020

The excellent, detailed service and attentive care that I received from salesman,Mark Fujimura, makes the car buying process painless, informed and efficient. Thank you again. More

by kimfrarey
Recommend Dealer
Yes
Employees Worked With
Mark Fujimura
March 01, 2020

Greg was knowledgeable, friendly, and was not overly aggressive in the sale. He didn't push the extra packages which was very appreciated! Great experience overall. More

by tstable3
Recommend Dealer
Yes
Employees Worked With
Gregory Palmer
February 28, 2020

Rav-4. Randy answered all my questions and understood what I was looking for in a vehicle. He delivered the vehicle when promised and took the time to go ov More

by LVP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
February 24, 2020

I'm not someone who writes reviews for things, however my outstanding experience with Scott Schlonski at Dorschel Toyota warrants a review. This was my first time buying a new car and I was nervous. I have h More

by Melissa R.
Recommend Dealer
Yes
Employees Worked With
Scott Schlonski
February 06, 2020

Had appt on 2/5/20. Never recv'd call that car hadn't been worked on. Left msg next day for update. No reply. VERY POOR CUSTSVC. More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Todd, Shawn
January 30, 2020

My family and I have leased 3 and purchased 2 vehicles from Dorschel Toyota. I had a horrible experience returning my first lease. I spent hours on the phone with them and Toyota financial over paperwork More

by Jlatona20
Recommend Dealer
No
Employees Worked With
Matt Camiolo, Steve Durgo
January 20, 2020

Seamless, hassle free environment with knowledgeable staff. Bradley was informative, answered all pertinent questions, and allowed a pressure free experience. Would definitely purchase other vehicles t More

by Cbuckert
Recommend Dealer
Yes
Employees Worked With
Bradley Lockwood
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