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Bob Johnson Toyota

Rochester, NY

4.5
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota. At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms. When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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3399 W. Henrietta Rd.

Rochester, NY

14623

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Showing 720 reviews

January 03, 2020

Excellent and highly professional consultant at Dorschel Toyota. Mark was always available to take care of my need going up and beyond to even reach me at my home and job place More

by badjies
Recommend Dealer
Yes
Employees Worked With
Mark H. Fujimura
January 03, 2020

excellent I met with Joe several weeks ago and told him what was needed to make a deal on a 2019 RAV 4. He came back with the deal l, but on a 2020 RAV 4. WO More

by elaine.kane
Recommend Dealer
Yes
Employees Worked With
Joe
December 30, 2019

Dorschel has sold me 2 of my 3 cars. I would go to them to purchase a car every time. They are fair, honest, and actually listen and talk to you to find out your needs. They are more than competitively p More

by njr165
Recommend Dealer
Yes
Employees Worked With
Greg Palmer
December 27, 2019

Better than I expected Doug Scheck was very professional, respectful, and easy to work with. No hassles and very reasonable. Everyone at the dealership was incredibly wel More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Scheck, Jeff Brock, Stephanie Wahl
December 23, 2019

Pleased with dealership Everyone at the dealer was very personable and knowledgeable. Worked with Bryon T. on getting out of a lease and into a Rav4. Bryon gave me space t More

by k2t2s2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Triglianos,
December 16, 2019

amazing and kind wonderful and friendly staff. Easy to talk to, patient, and knowledgeable! They are willing and ready to help you out with whatever your needs may be More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Garofalo
December 13, 2019

Pleased and satisfied with everyone I requested a certain vehicle (2020) and was taken care of immediately with ease and courtesy From the salesman Joe to the tech person Jody, and all More

by kathrynfaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe the salesman and Jody the tech person who explained all the bells and whistles on new car.
December 09, 2019

Focused one-on-one dealing with salesperson The salesperson with whom I worked was able to interpret what I was looking for and make practical recommendations for models and trim levels. We spen More

by Walter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Koetzle
December 09, 2019

Great Experience Purchasing new RAV4 I have recently purchased two new RAV4 Limited vehicles from Dorschel Toyota over the past 4 months. I worked with Sales Rep Randy Scott and he did a More

by sjasw64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
November 26, 2019

Very satisfied, no complaints. I was very satisfied with the purchase of my 2017 Tacoma and felt no pressure. My vehicle was ready when my salesman said it would be with all the pap More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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