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Bob Johnson Toyota

Rochester, NY

4.5
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota. At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms. When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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3399 W. Henrietta Rd.

Rochester, NY

14623

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Showing 720 reviews

May 14, 2019

I'm 81 yrs old and it was the best experience that I've had! Greg Palmer was our salesman and he put us at ease the moment we sat down at his desk. He was polite,didn't fool around (he did but we hit him back a More

by Duck One 181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Palmer
April 27, 2019

Sales and Service are tops We recently leased a RAV4 at Dorschel. We have been buying or leasing cars there since the 1970's and have always been very satisfied. More

by longponder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Peterson
April 16, 2019

Inquiry of vehicle for sale on cars.com I received an email from a sales rep (Heather Vice ) and decided to call inquiring about a vehicle. I decided to call and ask some questions about the More

by noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Vice
April 08, 2019

Great place to get a vehicle Service, sales, trade in value, and the overall experience are all top notch! This is our 4th vehicle through Dorschel and so far we love this last o More

by SuleckiJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gallettaro
April 05, 2019

Bought 2-cars it was a good day Had used their service dept before with good results. Fixed - discounted -no haggle price up front . good selection to pick from. convenient dealer More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gambino
April 05, 2019

Lease Renewal Another nice experience at Dorschel Toyota! I came in to talk options for another lease. With the assistance of Monsuri Bishi I was able to leave with More

by Linda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monsuri Bishi
April 03, 2019

Acceptable car dealership experience Given the incentives and pressures dealerships are subject to and subject their salespersons in turn, the experience was acceptable. Jason Conrose was More

by Talis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Conrose
April 02, 2019

Extremely Helpful with buying my first car! I have had past experience with other salesmen who have been very demeaning and talked down to me since I'm a woman in my twenties. I never felt that More

by howardk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Triglianos
March 30, 2019

Quick and easy experience.. Have had many Toyota' Corolla 's over the years. Love my Corolla! Thank you Randy for all your expertise! I will definitely keep buying my cars at More

by pat54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
March 30, 2019

Time for another Lease..... And I came back to Jason at Dorschel's! Jason was wonderful to work with, again and I would highly recommend him to anyone looking for a great experi More

by Milisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Conrose
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