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Bob Johnson Toyota

Rochester, NY

4.5
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota. At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms. When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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3399 W. Henrietta Rd.

Rochester, NY

14623

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Showing 720 reviews

February 25, 2019

Sales Person My sales person Bryon Triglianos was great. He was very patient with me and answered all of my questions. I would definitely recommend him to others. More

by szingaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon J. Triglianos
February 17, 2019

All my needs were met! An easy and smooth lease negotiation. Jason was the best! Dorschel found the car I wanted and the lease process was painless. Highly recommend Dorsch More

by Plant527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Conrose
February 02, 2019

Amazing Experience This was the easiest and best car purchase experience I ever had! Go see Jason Conrose and buy a Toyota from him - you won’t regret it. More

by BEric LaBarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Conrose
January 22, 2019

Purchase of 2018 Rav4 xle Joe Riodes did a wonderful and fair deal for me. Hey looked at every available source to make sure I got a fair deal. Very polite and professional. It More

by BASIL'S MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Riodes
December 22, 2018

Great experience! Our sales person Bryon was awesome! This is our 3rd Toyota from Dorschel, I woouldn't go anywhere else, and I'm sure it won't be the last we purchase More

by ddurick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Triglianos
December 10, 2018

Deal problem James and Matthew, I am sending you this note to vent my dissatisfaction with the outcome of the deal we made for the 2018 Highlander. I was l More

by Chuck K
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Cain, Matthew Camiolo
December 05, 2018

Very Disappointing Very, very disappointed in this place. Drove a vehicle and decided to buy a few days later. Got out after test drive and on the sticker with the pri More

by caryguy14
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not going to throw him under bus
December 03, 2018

Excellent Experience! I was timid going through a dealership buying a lightly used vehicle, but after spending a few minutes with our salesman Randy those feelings quickly More

by stanner12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
December 03, 2018

Overall positive experience Buying process still lengthy, even with most forms computerized. I liked my salesperson, but was disappointed that vehicle did not come with two keys More

by lk58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
December 03, 2018

Awesome....... My sales person Jason Conrose did an exceptional job again helping me get through the trade in process for the 2nd time Thank you Jason!!! More

by Paulina S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Conrose
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