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Bob Johnson Toyota
Rochester, NY
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota.
At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.
When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
March 04, 2016
Lease a new vehicle Joseph Roides was the salesperson who met me at the door. He was helpful, informative, knowledgeable and accommodated most of my special requests. He Joseph Roides was the salesperson who met me at the door. He was helpful, informative, knowledgeable and accommodated most of my special requests. He made the experience painless. More
by Miriam58
Employees Worked With
Joseph Roides
March 04, 2016
Great Experience!!! Matt E. was great,he put up with all the things I threw at him. Buying a car is a very serious decision,one we don't take lightly. I shopped around fo Matt E. was great,he put up with all the things I threw at him. Buying a car is a very serious decision,one we don't take lightly. I shopped around for what I wanted ,called other dealers and had some conversations with them,that put a sour taste in my mouth. So I emailed Dorschel,and with in 5 mins Jessica in customer care called and set up an appt,so we could talk to someone about what we wanted. We told Matt our needs and what we hoped to do,and the process began. He didn't disappear he was right there with us the whole way. Everyone we met, were very informative and pleasant. I would recommend everyone visit Dorschel Toyota and see what they can do for you. Thanks, Matt E. More
by Krista
Employees Worked With
Matt E., Tom(appraiser),the guys in service,and of course Jessica(customer care}
February 29, 2016
Professionally awesome!!! Jason Conrose was professional and a lot of fun. He found the perfect ride for my new adventures on the road. I found him to be sincerely interested i Jason Conrose was professional and a lot of fun. He found the perfect ride for my new adventures on the road. I found him to be sincerely interested in helping his customers through the challenging ?? process. Dorschel & Toyota should be thankful for having him. More
by Paulina S
Employees Worked With
Jason Conrose & Nick Cosentino
February 29, 2016
Renewing lease for Toyota Camry. Joe Roides was extremely helpful and thorough in assisting me to choose a Toyota Camry for my lease renewal. He was patient and worked with me to deci Joe Roides was extremely helpful and thorough in assisting me to choose a Toyota Camry for my lease renewal. He was patient and worked with me to decide what features I wanted for an affordable price. More
by Droggie
Employees Worked With
Joseph Roides
February 28, 2016
Good Experiance I had a very good experience. The sales man was very helpful of explaining the difference between the cars and help me choose the proper car that meet I had a very good experience. The sales man was very helpful of explaining the difference between the cars and help me choose the proper car that meet my needs. More
by yar
Employees Worked With
Drew Watts
February 27, 2016
Everyone provided information and help without pressure The entire Dorschel staff provided us with a rewarding shopping experience. They answered all our questions in a friendly and helpful way. We got a g The entire Dorschel staff provided us with a rewarding shopping experience. They answered all our questions in a friendly and helpful way. We got a good price for our Toyota Highlander Lease and never felt pressured. Our salesman made our car search a pleasant experience. More
by Boober1116
Employees Worked With
Emmanuel Kodjo Koumako
February 26, 2016
Excellent buying expierience Very friendly employees ,staff took all the time needed to make the perfect deal. No pressure at any time.Lots of reasonable choices.paper work t Very friendly employees ,staff took all the time needed to make the perfect deal. No pressure at any time.Lots of reasonable choices.paper work throughly explained and very clear. Delivery Detail of cleaning was top notch.I highly recommend Keira As a competent sales agent and the Dorschel family for making my car buying expierience totally professional . More
by Sharon/Cephas
Employees Worked With
Keira
February 24, 2016
It was a great experience! Zaka was very helpful and understanding. He guided me towards the right direction and helped me find a car I liked and could afford. It's my third lea Zaka was very helpful and understanding. He guided me towards the right direction and helped me find a car I liked and could afford. It's my third lease at the dealership each experience was better than the last. More
by marianm
Employees Worked With
Zaka
February 24, 2016
My experience was wonderful I was all set to purchase at another dealer and my wife is friends with Frank M.. She emailed Frank and he emailed back with a price that was much be I was all set to purchase at another dealer and my wife is friends with Frank M.. She emailed Frank and he emailed back with a price that was much better then the other car dealer. We leased the car the next day. More
by strider61
Employees Worked With
Frank Montalbano
February 21, 2016
Comfortable and pleasurable experience. Emanuael (Kodjo) was fantastic. Answered all my questions, and worked diligently to complete the deal. Stayed late. Got a great car and 100% confidenc Emanuael (Kodjo) was fantastic. Answered all my questions, and worked diligently to complete the deal. Stayed late. Got a great car and 100% confidence in the dealership. Very happy More
by Todd Richard Englert
Employees Worked With
Emanuael
