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Bob Johnson Toyota

Rochester, NY

4.5
719 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota. At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms. When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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3399 W. Henrietta Rd.

Rochester, NY

14623

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Showing 719 reviews

February 16, 2016

Amazing! Over the past 50 years I have bought at least 30 new cars and several used cars and I never had an experience as pleasant as this one. I walked in a More

by prius358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph R
February 13, 2016

New lease of 2016 Toyota Corrolla I visited Dorschel Toyota to see what my options were regarding leasing a new Corrolla. At the time I had a Corrolla whose lease was ending and was no More

by MarkC2016Corrolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Eisenhardt
February 12, 2016

I had a salesman I could trust My salesman went the extra mile for me a couple times. He worked around my schedule and remains available to help if I cannot figure out all the high More

by TallTrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Roides
February 11, 2016

Easy renewal. Frank G. was always available and quickly processed the renewal of my lease. He did not overly try to sell extras for my rav but did mention other ser More

by Awdenmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank g.
February 11, 2016

Love my new car! I went to Dorschel looking to buy a used Rav4. And I walked out the door with the keys to the vehicle! The only negative I have about the experienc More

by deMoMo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Peterson, Amy Keener
February 09, 2016

V good experience I shopped for a 2016 Camry XLE Hybrid, with specific color outside and inside. The Dorschel sales person, Joe Roides, was very helpful in locating the More

by jcl2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Roides, Betsy (do not recall last name, sorry)
February 09, 2016

Very good experience and great follow up by Don Beuerlein I just picked up my new 2016 Highlander Limited and everything looked great. My salesman, Don Beuerlein kept me informed throughout the process and w More

by Tom D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Beuerlein
February 09, 2016

Great customer service My experience at Dorschel Toyota was great. It was fast and I got the car that I was looking for. The car is in amazing condition, like new. More

by Edaes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
February 04, 2016

Very good experience Very experienced ,knowledgeable and helpful.Programmed my car and made sure I fully understood how my car worked.before leaving.I left feeling very ha More

by Jbertolami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank caralotti
February 03, 2016

Dorschel is reliable dealership. Just got my new car from Dorschel. Everything goes well. Agent Jason is really a kind man. He introduced all the explicit rules, terms and services to More

by Xinyang Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Zaka
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