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Bob Johnson Toyota
Rochester, NY
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota.
At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.
When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
December 14, 2015
Quick, Easy, No Hassle Car Shopping This dealership made my car shopping experience very easy and worry free. I was able to do the bulk of it online in my spare time which was a huge lif This dealership made my car shopping experience very easy and worry free. I was able to do the bulk of it online in my spare time which was a huge lifesaver for me. You can send your credit report, leasing options and what car you are interested right to them and they will get in contact with you to finish the rest. More
by cjordan
Employees Worked With
Zaka Ansari, Jessica Denz
December 13, 2015
I love Toyota vehicles The people are friendly and attentive. They listen & answer. They are knowledgeable and if they do not have an answer to your question they will resea The people are friendly and attentive. They listen & answer. They are knowledgeable and if they do not have an answer to your question they will research it for you. The showroom is very clean and bright and comfortable. More
by Ceejay42
Employees Worked With
Jonathan Morse
December 12, 2015
Dorschel is a no-hassle dealer! Very good experience with this dealer. They offer a no hassle experience with very friendly sales associates. The business operations are smooth and Very good experience with this dealer. They offer a no hassle experience with very friendly sales associates. The business operations are smooth and the building facilities are clean - even with the construction "dust!" More
by MJKelly918
Employees Worked With
Meagan Farmer
December 11, 2015
Totally above board, quality experience! As a naturally skeptical person, I was truly impressed with the honesty and sincerity of the staff, especially our sales-person Joe Roides. Joe was pa As a naturally skeptical person, I was truly impressed with the honesty and sincerity of the staff, especially our sales-person Joe Roides. Joe was patient and amazingly skilled at explaining all the facts and answering our questions.. We are thrilled with our new Toyota and the deal. Thanks, Dorschel! More
by susan
Employees Worked With
Joe Roides
December 09, 2015
Wonderful car buying experience! Our experience with Dorschel was exceptional from start to finish! The receptionist was pleasant, helpful and very efficient. Our trade in appraisal Our experience with Dorschel was exceptional from start to finish! The receptionist was pleasant, helpful and very efficient. Our trade in appraisal was fair and our salesman, Zaka Ansari, was professional, knowledgeable, thorough and a pleasure to deal with in every way. He got us the car we wanted, the Toyota Highlander, with the financing that fit our needs. We are very happy! More
by Happy Customer!
Employees Worked With
reception, trade in appraisal, Zaka Ansari
December 08, 2015
Pleasant, informative, very helpful Everyone was friendly, answered all our questions, and provided us with the Tacoma that fit our needs. The style, performance and dependability is wh Everyone was friendly, answered all our questions, and provided us with the Tacoma that fit our needs. The style, performance and dependability is why we chose Toyota. Thank you!!! More
by 80mi.trip
Employees Worked With
Kojo
December 07, 2015
This is the way Car Dealerships should work! Usually dread going to car dealerships to look for new vehicle, but was pleasantly surprised and lucky enough to have Kimberly Braggins as sales consu Usually dread going to car dealerships to look for new vehicle, but was pleasantly surprised and lucky enough to have Kimberly Braggins as sales consultant. She made the whole process easy, relaxed and no pressure. Answered all my questions and it was great not being shuffled from one person to another or haggling back and forth over price. Kimberly did all the paper and leg work and I ended up picking up my new Prius V the next day! I am 100% satisfied with overall experience. More
by Susie
Employees Worked With
Kimberly Braggins, Michael Gilman
December 02, 2015
Good dealer. Salesman is friendly and helpful. Used cars are under good condition. Really satisfied. I just bought a 2012 Camry, looks like a brand new vehicle. Salesman is friendly and helpful. Used cars are under good condition. Really satisfied. I just bought a 2012 Camry, looks like a brand new vehicle. Not a bad price and excellent performance. More
by Jimmy--love Camry
Employees Worked With
Matthew Camiolo
December 01, 2015
Very Happy Jason our salesman was wonderful, and I was referred to Dorschel's from Kim O'Connell who works at the same location as Jason. This is the very first Jason our salesman was wonderful, and I was referred to Dorschel's from Kim O'Connell who works at the same location as Jason. This is the very first time my husband and I have bought a Brand New vehicle ever!!! We love it!!!!!!!!!!!! More
by gobills1
Employees Worked With
Salesman Jason, Kim Oconnell
December 01, 2015
2016 Toyota Camry We enjoyed working with Matthew he was very helpful and knowledgeable and no pressure on us buying our 2016 Camry I will definitely refer friend to D We enjoyed working with Matthew he was very helpful and knowledgeable and no pressure on us buying our 2016 Camry I will definitely refer friend to DORSCHEL Toyota. THANK YOU AGAIN Matthew Camiolo l More
by jayjay
Employees Worked With
Matthew Camiolo
