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Bob Johnson Toyota
Rochester, NY
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota.
At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.
When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
November 17, 2015
Very easy I can be a pain to many salesmen cause I will research and check all specs then stop in for many weeks and talk to Joe my salesman and bug him and cha I can be a pain to many salesmen cause I will research and check all specs then stop in for many weeks and talk to Joe my salesman and bug him and change my mind on which model I want . But joe took the time and cause of this was able to sell three cars two to my family and one to my friend hope to sell another car to my friend soon. More
by Cmoll
Employees Worked With
Joseph Roides
November 15, 2015
A fair deal without too much hassle. In the end, I was given a good deal on the car. The Consumer Reports system provided me with the information I needed going into the negotiation. In the end, I was given a good deal on the car. The Consumer Reports system provided me with the information I needed going into the negotiation. More
by starcons
Employees Worked With
Biji and Kodjo
November 15, 2015
Excellent Kim Braggins was excellent.. I did not think I would like the way you do business, but I am clearly wrong. Nice experience and real nice vehicle(H Kim Braggins was excellent.. I did not think I would like the way you do business, but I am clearly wrong. Nice experience and real nice vehicle(Highlander) Note- Icould not get the "stars" below to work. They would all be 5 stars Andy More
by ANdy
Employees Worked With
Kim Braggins
November 15, 2015
It really is Clear. Simple. Different. I had an appointment and was immediately put with my salesman Matt. He was the easiest person I've ever dealt with at any dealership. There were some I had an appointment and was immediately put with my salesman Matt. He was the easiest person I've ever dealt with at any dealership. There were some issues with my insurance not issuing a card for 45 days out due to renewal period but he took care of all of that. I came in the day after to pick up the car which was sick and painless. I would recommend Matt to my friends and family in the near future! More
by Kleinle52
Employees Worked With
Matthew Camiolo
November 13, 2015
Purchased new car from Joe Roides at Dorschel Experience was great. Everything from price negotiation, to test drive, to used car appraisal, to car pick up, went extremely well and efficient. I wo Experience was great. Everything from price negotiation, to test drive, to used car appraisal, to car pick up, went extremely well and efficient. I would definitely buy another car from here in future. More
by HappyBuyer
Employees Worked With
Joe Roides
November 09, 2015
wonderful My salesman was great , it was a quick and easy process. I got my car the same day and got a great price for my trade in. My salesman was great , it was a quick and easy process. I got my car the same day and got a great price for my trade in. More
by rosemary
Employees Worked With
Frank montalbano
November 07, 2015
Didnt give up I was very impressed by the salesman. We started off wanting one car but the deal didn't go through on my end. I thought I was goin to walk but then o I was very impressed by the salesman. We started off wanting one car but the deal didn't go through on my end. I thought I was goin to walk but then one of the finance guys say I found your car, and long behold he did! Price was prefect! Payments was perfect, car is perfect! Glad I did not walk! Never would of thought I would be able to afford a 2014!! More
by Nlott1
Employees Worked With
Zari
November 06, 2015
Satisfied The friendliness and dedication of Frank Montalbano brought me back to Dorshel. Smooth process and a great service. Was willing to go through as many The friendliness and dedication of Frank Montalbano brought me back to Dorshel. Smooth process and a great service. Was willing to go through as many options as possible looking for what was best for me. Thank you! More
by Gingiva
Employees Worked With
Frank Montalbano
November 04, 2015
Thank you! Mr. Fujimura was very helpful as I purchased my first car. He explained everything thoroughly and made my first car buying experience a positive one! Mr. Fujimura was very helpful as I purchased my first car. He explained everything thoroughly and made my first car buying experience a positive one! And Tim Treahy was very helpful as well! :) More
by jennat
Employees Worked With
Mark Fujimura and Tim Treahy
November 04, 2015
purchase 2016 camry hybrid very good experience. Dealer had the car we wanted and were able to make an appointment with a salesperson, no waiting. Saleswoman excellent is all ex very good experience. Dealer had the car we wanted and were able to make an appointment with a salesperson, no waiting. Saleswoman excellent is all explanations to us from finance, price, and features of the car. Car ready when we picked it up. All paperwork went quickly and smoothly. More
by camilover
Employees Worked With
Meghan Garofalo
