
Bob Johnson Toyota
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Clear, Simple, Different They stick by their motto. Bought a new-used car in 2 days. No pressure to buy, salesperson answered all my concerns. 2nd car bought from Dorschel. They stick by their motto. Bought a new-used car in 2 days. No pressure to buy, salesperson answered all my concerns. 2nd car bought from Dorschel. More
A+ experience It was my first time leasing. Joe answered all questions and concerns I had. He took me step by step. I highly recommend Dorschel. They are great. It was my first time leasing. Joe answered all questions and concerns I had. He took me step by step. I highly recommend Dorschel. They are great. More
Amazing, Easy Prius Lease Great experience with Dorschel. Simple, easy and well informed. Made my decision simple as I was treated great from the start and was excited that the Great experience with Dorschel. Simple, easy and well informed. Made my decision simple as I was treated great from the start and was excited that the color I wanted was available. Curtis was great and made the transaction seamless and easy. Thanks for a great experience. More
Love my new car Had a great experience with Dorschel Toyota.The car was ready on the day of delivery.Joseph was very helpful in answering all my questions regarding m Had a great experience with Dorschel Toyota.The car was ready on the day of delivery.Joseph was very helpful in answering all my questions regarding my car. My overall experience was great! More
Love my new car Had all the bells and whistles. Color that I wanted. Price was fair. They had it ready the day I purchased it. My overall experience was good. Had all the bells and whistles. Color that I wanted. Price was fair. They had it ready the day I purchased it. My overall experience was good. More
Informative and thorough It was a good experience after a long few weeks of car searching. It was nice to be able to look at the options through the computer before hand. Ever It was a good experience after a long few weeks of car searching. It was nice to be able to look at the options through the computer before hand. Everyone was professional and courteous but most of all confident. Thanks. More
Easy going, pleasant. Straightforward. There was no rush, or trying to influence the outcome. Just helping with cars and numbers and taking as much time as needed to come to a decision. There was no rush, or trying to influence the outcome. Just helping with cars and numbers and taking as much time as needed to come to a decision. More
No pressure, fair price, and accommodating. Another dealer only wanted us to buy what they had in stock, the second played games with the price using small print. Dorschel searched their alloca Another dealer only wanted us to buy what they had in stock, the second played games with the price using small print. Dorschel searched their allocation from Toyota to try to find what we wanted, but found it at another dealer across town, which they went and got at no extra cost. I asked for a better price and they went on the internet and matched the lowest price they found, which I felt was very reasonable from my price researching. They also had the best reviews, by far, which I think a lot was because of their service department. More
Not as stressful as I thought. It was overall a better than average experience. I did not feel too overly pressured, which is important. And most of the valuable car details were It was overall a better than average experience. I did not feel too overly pressured, which is important. And most of the valuable car details were explained to me. This approach helped me make sure I made good, rational decisions throughout the car purchasing process. More
Very Dependable I leased my first Camry 3 years ago. I was my first time leasing so was an entire new world. Everyone at Dorschel was very helpful guiding through th I leased my first Camry 3 years ago. I was my first time leasing so was an entire new world. Everyone at Dorschel was very helpful guiding through the steps. They gave me all the information and details I needed to make an informed decision. I never felt a huge amount of pressure to buy or lease. Using the car service department these last 3 years was a positive experience also and I always knew my car was well maintained. The people there are very respectful and helpful. More