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Bob Johnson Toyota

Rochester, NY

4.5
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota. At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms. When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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3399 W. Henrietta Rd.

Rochester, NY

14623

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Showing 720 reviews

September 01, 2015

So nice to get what you were told you would get! Frank Montalbano was professional and courteous - a first-rate salesman! We got a very nice vehicle at a fair price. It was a refreshing experience! More

by sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montalbano, Mike Gilmore
September 01, 2015

New Toyota after old Toyota After my 13 year old toyota was damaged at work ,we thought it was time to get a new toyota . We went back to Dorschel toyota (service dept. kept me More

by khop
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Morse
August 31, 2015

Professional yet friendly Frank G. provides very good customer service. He listens to your needs and helps to find the right vehicle that best suits your needs. He provides exc More

by L&D Webster NY
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Recommend Dealer
Yes
Employees Worked With
Frank G.
August 30, 2015

Excellent Experience We shopped the internet for the best price on 2 vehicles for a couple of months, and Dorschel was the best by far. I set an appointment to test drive More

by Tina
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Zaka Ansari
August 30, 2015

Love my van, love my dealership. Working with Meghan Garafalo, Sales and Leasing Consultant and Patrick Velton, Service Consultant, was informative and a very relaxed, no pressure ex More

by Dellaposta1
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Garafalo and Patrick Velton
August 28, 2015

New Sienna Our salesperson was informative, patient, helpful. Everyone from the greeter to the salespersons's supervisor was friendly and helpful. I love the c More

by annie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Gray
August 27, 2015

New Camry I had an excellent experience buying my new car from Dorschel. I do not like the whole game playing aspect of buying a new car. None of that at Dors More

by New Camry Owner
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montalbano
August 27, 2015

Best Salesman Ever Frank Gattellaro made this the best car buying experience. We purchased the car on Friday afternoon and realized late Friday evening that we had left More

by Duffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro
August 25, 2015

Excellent customer service! I had a great experience! Ryan was friendly, professional, and very knowledgable. I would happily buy my next vehicle here. I would highly recommend w More

by Goffem
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan witter
August 24, 2015

Efficient, eager, open With the exception of a miscue on financing quotes (that almost had me doubting their integrity) the overall experience was enjoyable, efficient and e More

by kb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gray
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