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Bob Johnson Toyota
Rochester, NY
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota.
At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.
When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
August 24, 2015
No Hassle-Great deal! Frank Montalbano is exceptional to work with! It is a rare pleasure purchasing with such a good listener and honest man! This was teh 2nd vehicle tha Frank Montalbano is exceptional to work with! It is a rare pleasure purchasing with such a good listener and honest man! This was teh 2nd vehicle that we have purchased from Frank and we will definitely go back to him again! More
by B man
Employees Worked With
Frank Montalbano
August 24, 2015
Will Return! Superior sales experience! Would absolutely work with sales rep again! A+++ customer service. No complaints to be had. I look forward to referring fam Superior sales experience! Would absolutely work with sales rep again! A+++ customer service. No complaints to be had. I look forward to referring family and friends on over More
by ari
Employees Worked With
Benjamin Gray
August 23, 2015
Easy, stress free, and fast! We had a great experience buying our new truck! It can be a very stressful process! I would recommend Ryan Witter for an awesome experience! He answer We had a great experience buying our new truck! It can be a very stressful process! I would recommend Ryan Witter for an awesome experience! He answered every question, was extremely efficient, very professional, and he did everything possible to help make sure we were satisfied!!......If your looking for a new vehicle ask for Ryan Witter for a great experience! More
by chelsea98
Employees Worked With
Ryan Witter
August 18, 2015
Very Nice experience Frank Montalbano was very easy to work with. There was no high pressure sales pitch, and he was very good at listening to what I was looking for. Frank Montalbano was very easy to work with. There was no high pressure sales pitch, and he was very good at listening to what I was looking for. More
by Hsny
Employees Worked With
Frank Montalbano
August 18, 2015
Joe is great I love working with joe. He is awesome. He makes the entire transaction very easy and relaxing. Buying a car is pretty stressful but I still like t I love working with joe. He is awesome. He makes the entire transaction very easy and relaxing. Buying a car is pretty stressful but I still like the experience with joe. I would recommend him to anyone buying a Toyota. More
by Jenny
Employees Worked With
Joe roides
August 17, 2015
purchased new toyota happy to find new 2015 Toyota Camry SXE roomier, more suited to us as an older couple who like to take daily drives in the country. happy to find new 2015 Toyota Camry SXE roomier, more suited to us as an older couple who like to take daily drives in the country. More
by eiram
Employees Worked With
frank montalbano
August 17, 2015
Straight Forward and No Games The purchase was easy and efficient. Pricing was reasonable, my trade in was fairly valued, I was easily able to get the options I wanted and the tr The purchase was easy and efficient. Pricing was reasonable, my trade in was fairly valued, I was easily able to get the options I wanted and the transaction from start to finish was concise and clearly priced. More
by KateB
Employees Worked With
Jonathan
August 17, 2015
Very Easy I just wanted to get in and out and that is what happened. The salesman was very accommodating, responsive and was not pushy at all. I just wanted to get in and out and that is what happened. The salesman was very accommodating, responsive and was not pushy at all. More
by Jenniferle1992
Employees Worked With
Matthew Camiolo
August 17, 2015
Great first car buying experience The entire Dorschel Toyota dealership was friendly and professional form the very beginning. Working with Frank Montalbano, he took me through step by The entire Dorschel Toyota dealership was friendly and professional form the very beginning. Working with Frank Montalbano, he took me through step by step, letting me see all the numbers along the way. He was a extremely professional, courteous, and overall great salesman, looking to get the best deal for the customer. More
by Jspitzer91
Employees Worked With
Frank Montalbano
August 17, 2015
new RAV4 We had a Venza for a couple years and felt like we needed a change. The RAV4 is perfect for us! Dorschel is a great dealership and provides great serv We had a Venza for a couple years and felt like we needed a change. The RAV4 is perfect for us! Dorschel is a great dealership and provides great service after the sale. More
by newRAV4
Employees Worked With
Ian
