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Bob Johnson Toyota
Rochester, NY
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota.
At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.
When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
June 16, 2015
New Car I am very pleased with the service and overall process its was smooth and fast.. I just bought my vehicle last week. I would recommend Dorschel to ot I am very pleased with the service and overall process its was smooth and fast.. I just bought my vehicle last week. I would recommend Dorschel to others looking to purchase a vehicle. More
by j-9
Employees Worked With
Warren Meeks Jr
June 16, 2015
Good service/friendly salesperson/fair price I have leased or purchased new and used vehicles from Dorschel. I have always felt good about the service, quality and price I received. I would rec I have leased or purchased new and used vehicles from Dorschel. I have always felt good about the service, quality and price I received. I would recommend Dorschel to anyone in the market for a new or used vehicle. More
by ToddK1
Employees Worked With
Ben Gray
June 16, 2015
Great customer service I am a satisfied customer. Joe Roides is an excellent employee and made the car purchasing process easy and fast. I worked with other car dealers in I am a satisfied customer. Joe Roides is an excellent employee and made the car purchasing process easy and fast. I worked with other car dealers in the past and this by far is my best experience More
by Siham6119
Employees Worked With
Joe Roides. Amy Keener
June 15, 2015
new care purchase I am very pleased with the service and overall process so far. I just bought my vehicle last week. I would recommend Dorschel to others looking to p I am very pleased with the service and overall process so far. I just bought my vehicle last week. I would recommend Dorschel to others looking to purchase a vehicle. More
by pleased customer
Employees Worked With
Warren Meeks
June 15, 2015
Easy experience Buying this car was very easy. We knew we wanted a Prius, but didn't know much about them. Kim helped educate us and made the buying experience very Buying this car was very easy. We knew we wanted a Prius, but didn't know much about them. Kim helped educate us and made the buying experience very easy. More
by Satcust
Employees Worked With
Kim
June 14, 2015
Great experience We went into Dorschel to test drive a Prius C and ended up buying one. Our salesperson, Andy Pytlak, was personable, professional, and knowledgeable. We went into Dorschel to test drive a Prius C and ended up buying one. Our salesperson, Andy Pytlak, was personable, professional, and knowledgeable. The comp-check pricing with no sales pressure or pitch is the only way to go when buying a car. We are very impressed with Dorschel and very happy with our new car and our car buying experience. Thanks Andy and the Dorschel Automotive team. More
by newpriusfamily
Employees Worked With
Andy Pytlak
June 14, 2015
Awesome service The sales guy was awesome at making the process of leasing my new Camry. They were friendly and helpful in making a decision on which car to get. Ther The sales guy was awesome at making the process of leasing my new Camry. They were friendly and helpful in making a decision on which car to get. There was no pressure from anyone there. More
by Cmryan4
Employees Worked With
Joe roides
June 12, 2015
AMAZING!!!! Any questions/concerns or ready to purchase/lease, Joe Roides is the associate for you. Finds the best deals, works in a timely fashion, and is simply Any questions/concerns or ready to purchase/lease, Joe Roides is the associate for you. Finds the best deals, works in a timely fashion, and is simply there to help you in any way necessary. I leased a Scion Tc back in 2013 from Joe Roides and currently with major scratches/bumps and over mileage, Joe Roides figured out the best deal making me super comfortable with signing off on another Scion Tc (2015) within one business day. Cannot beat this great customer service here!!!! More
by shaylach
Employees Worked With
Joe Roides
June 12, 2015
Toyota Sienna LE I bought my last vehicle from Dorscheland my new Sienna from Dorschel. Why... great service and a pleasent buying experience. Kim Braggins was knowle I bought my last vehicle from Dorscheland my new Sienna from Dorschel. Why... great service and a pleasent buying experience. Kim Braggins was knowledgable, patient, and has a great can do attitude, furthermore the numbers met my expectations of what I wanted to pay for my 2015 Toyota Sienna Van. More
by Happy car owner
Employees Worked With
Kim Braggins- Sales Rep.
June 11, 2015
Great Experience I found my experience to be very easy, relaxed and I felt no pressure to commit. My salesperson was patient and informative and a pleasure to work wit I found my experience to be very easy, relaxed and I felt no pressure to commit. My salesperson was patient and informative and a pleasure to work with. More
by JRH
Employees Worked With
Matthew Camilio
