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Bob Johnson Toyota

Rochester, NY

4.5
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota. At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms. When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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3399 W. Henrietta Rd.

Rochester, NY

14623

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Showing 720 reviews

June 11, 2015

smooth Don was very knowledgeable and easy going. I wanted an upgrade and he helped me to decide. The whole transaction went very smoothly! He sprNg into act More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Buerlin
June 09, 2015

Dorschel was very efficient in the handling of this purchase We were pleased with the price that we paid for the car that we purchased. The salesman we had was friendly and listened to what we were interested i More

by bob2000
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaka Ansari
June 09, 2015

Warren's Good Job Warren recognized that I was in situation where I was short on time. He did a very efficient job of doing a through job quickly. More

by donob12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Meeks
June 08, 2015

Fast, fair, and honest service. I came in to lease a car and was very happy with my experience. Everything was up front. The salesman I worked with was not pushy and offered an hones More

by Jbeyer8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Williams
June 08, 2015

Wonder purchase experience We were not planning on buying when we walked in but our experience here made us call back and say yes we want the RAV4. Thank you Mark for making ou More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
June 08, 2015

I went home with a Toyota the same day! I wasn't even sure I qualified to finance a late model car, but Dorschel's system was so quick and efficient, that I learned I was approved in a very More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montalbano
June 08, 2015

It was excllent. Experience was excellent. I worked with Warren Meeks, who was extraordinarily helpful, courteous, and knowledgeable. All the other employees I met w More

by addie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Meeks
June 06, 2015

It was a rewarding experience I recently leased a Toyota Corolla 2015 model from Dorschel. I dealt with Ben Gray, who was very helpful in the whole process. He made sure my require More

by adi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gray
June 05, 2015

No Hassles I liked the "non-commissioned" status of your sales staff. It allowed for a more open and honest discourse about the purchasing process, eliminating More

by Hullsie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Meeks
June 05, 2015

How to buy a car in three days Jill McWilliams is a delight. I never had so much fun while buying a car. I must send my kudos to Amy as well for answering all my questions and mak More

by Lincares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy, Jill
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