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Bob Johnson Toyota

Rochester, NY

4.5
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota. At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms. When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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3399 W. Henrietta Rd.

Rochester, NY

14623

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Showing 720 reviews

May 20, 2015

Purchase of 2015 4Runner My only regret was that the invoice price of the vehicle was not revealed. Other than that the sales experience was good. The salesperson explained More

by Jon1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Conrose
May 18, 2015

Awesome experience We appreciated Dorschel's approach in educating us about what they had to offer in a relaxed environment and did not feel the high pressure/commission More

by happy with my new car
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Williams
May 18, 2015

Outstanding from start to finish I could not be happier in my new car purchase, from the beginning the greet staff was outstanding along with the outstanding sales staff(Don Beuerlein More

by QuilterJudy
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Don Beuerlein
May 17, 2015

Excellent job This was by far the easiest car purchase I have ever made. I was gives a very fair trade-in value for my current vehicle and was treated kindly and wi More

by lrm6146
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Curtis
May 16, 2015

Great people, excellent service, great warranty The dealer was very friendly and patient. He allowed us to test drive further than normal. The whole process was smooth and easy. The great warranty More

by ADKDAD
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Benjamin Gray
May 16, 2015

personal and patient I had a lot of questions about the Prius and my salesman Curtis answered them all and was very k owledgable. Also I wanted a vehicle that would fit m More

by kayak
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis Williams
May 15, 2015

Quick and easy A very smooth process. Salesman Frank Gattellaro was extremely helpful and knowledgeable. Very satisfying experience. I would recommend Dorschel deale More

by Patrick
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro
May 15, 2015

Excellent service. I have dealt with Frank G, several times and have had excellent service each time. It was quick and easy. The car was on the lot and I got the car I w More

by Art Barrett
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro
May 15, 2015

Easy buying/leasing format I found it very easy and stress free to shop for and lease my new Corolla. Don Buerline, Sales, was very helpful and I appreciated his insight and exp More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Buerline, Sales
May 13, 2015

Easy and stress-free I really appreciated Dorschel's business model as I hate the idea of haggling. It made the entire process far more pleasant and less stressful. I woul More

by PsychProf
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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