Bob Johnson Toyota
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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very satisfied with the assistance I have given an this dealership an overall rating of 5 stars because of its location, a warm welcoming and the best assistance that I received from Cu I have given an this dealership an overall rating of 5 stars because of its location, a warm welcoming and the best assistance that I received from Curtis Williams. More
Another New Prius I bought my first new car ever in 2011 at Dorschel. I loved my new Prius so much I bought my second new car last week, a 2015 Prius. Mike Peterson was I bought my first new car ever in 2011 at Dorschel. I loved my new Prius so much I bought my second new car last week, a 2015 Prius. Mike Peterson was very attentive and answered all my questions about all the different models. He explained the pricing and the trade in valuation of my 2011. I would recommend Mike and Dorschel and the whole service department to everyone. Stop in and see what they can do for you. More
More than I expected. Ian was great. Made me believe he was working in my best interest. Found me the perfect vehicle even though it was slightly less than the first vehicl Ian was great. Made me believe he was working in my best interest. Found me the perfect vehicle even though it was slightly less than the first vehicle I found. Would recommend the dealership and Ian to everyone. More
Long time Dorschel customer This is about the 25th car my family has purchased for Dorschel in the past 25 years! If we were not happy we would not be continuously coming back. F This is about the 25th car my family has purchased for Dorschel in the past 25 years! If we were not happy we would not be continuously coming back. Frank Gattelero has always treated with great honesty and professionalism. More
Different Indeed! I have purchased a lot of cars over the years and have dreaded every trip to a dealer's lot. My sister and brother-in-law recently purchased a car fro I have purchased a lot of cars over the years and have dreaded every trip to a dealer's lot. My sister and brother-in-law recently purchased a car from Dorschel and raved about their experience. I gave it a try and my experience could not have been better. Low pressure, friendly, and helpful. I bought my car at my first visit with complete confidence that I got a good car for a good price and could look forward to good service. More
Different and positive experience I had an overall positive experience with this dealership. I got an amazing car within my budget that was priced very well. I personally hate negotiat I had an overall positive experience with this dealership. I got an amazing car within my budget that was priced very well. I personally hate negotiating so I was relieved that I didn't have to go through that process. The real key to this dealership'a success is the people. Every individual that I encountered was pleasant and down to earth. They were not pushy and they went out of their way to assist me. I will have my new car for a long time, but if I remain in the area, I will go back. Thanks for everything! More
Stress-free!!! From start to finish, my experience was awesome! The way that I was greeted at the counter while waiting for the salesperson, the initial contact wit From start to finish, my experience was awesome! The way that I was greeted at the counter while waiting for the salesperson, the initial contact with the salesperson on the phone and the overall buying experience was GREAT! Within just a few hours, I was in my new vehicle and on my way. Thank you! More
good experience Good overall experience. Price was good. Service was good. Overall experience was as stress free as possible. Compared several dealerships and this Good overall experience. Price was good. Service was good. Overall experience was as stress free as possible. Compared several dealerships and this one was better in terms of quality and less haggle. More
Purchase of 2015 4Runner My only regret was that the invoice price of the vehicle was not revealed. Other than that the sales experience was good. The salesperson explained My only regret was that the invoice price of the vehicle was not revealed. Other than that the sales experience was good. The salesperson explained the features of the vehicle well. More
Awesome experience We appreciated Dorschel's approach in educating us about what they had to offer in a relaxed environment and did not feel the high pressure/commission We appreciated Dorschel's approach in educating us about what they had to offer in a relaxed environment and did not feel the high pressure/commission-driven approach we felt when we visited other dealerships. Curtis was knowledgeable, patient, and responsive to our needs. We would buy another car from him in a minute and highly recommend him to our friends. More


