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Bob Johnson Toyota
Rochester, NY
725 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota.
At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.
When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 725 reviews
May 16, 2015
personal and patient I had a lot of questions about the Prius and my salesman Curtis answered them all and was very k owledgable. Also I wanted a vehicle that would fit m I had a lot of questions about the Prius and my salesman Curtis answered them all and was very k owledgable. Also I wanted a vehicle that would fit my kayak. I was looking at the rav4 and Curtis suggested to test drive both the rav4 and Prius V and see how they both fit my kayak. This was a very good idea...The Prius V fit the kayak a lot better and I bought the Prius V. Thank you.. More
by kayak
Employees Worked With
Curtis Williams
May 15, 2015
Quick and easy A very smooth process. Salesman Frank Gattellaro was extremely helpful and knowledgeable. Very satisfying experience. I would recommend Dorschel deale A very smooth process. Salesman Frank Gattellaro was extremely helpful and knowledgeable. Very satisfying experience. I would recommend Dorschel dealership to anyone. Best car buying experience ever. More
by Patrick
Employees Worked With
Frank Gattellaro
May 15, 2015
Excellent service. I have dealt with Frank G, several times and have had excellent service each time. It was quick and easy. The car was on the lot and I got the car I w I have dealt with Frank G, several times and have had excellent service each time. It was quick and easy. The car was on the lot and I got the car I wanted. Frank went through all the paper work with me,took me for a test drive and went through the bells and whistles the car had to offer. More
by Art Barrett
Employees Worked With
Frank Gattellaro
May 15, 2015
Easy buying/leasing format I found it very easy and stress free to shop for and lease my new Corolla. Don Buerline, Sales, was very helpful and I appreciated his insight and exp I found it very easy and stress free to shop for and lease my new Corolla. Don Buerline, Sales, was very helpful and I appreciated his insight and experience. More
by Randy
Employees Worked With
Don Buerline, Sales
May 13, 2015
hassle free,smooth transaction Not one problem or hssle during my visit. Everyone in dealt with wentirely out of their way to be helpful and friendly. They even washed my other vehi Not one problem or hssle during my visit. Everyone in dealt with wentirely out of their way to be helpful and friendly. They even washed my other vehicle while I waited for my new one! A+ More
by Paul 1234
Employees Worked With
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May 13, 2015
Easy and stress-free I really appreciated Dorschel's business model as I hate the idea of haggling. It made the entire process far more pleasant and less stressful. I woul I really appreciated Dorschel's business model as I hate the idea of haggling. It made the entire process far more pleasant and less stressful. I would definitely buy another car from Dorshel in the future. The only area they could improve is that it took about a total of 5hrs in the dealership to complete my purchase and I would have preferred that to be closer to 1-2hrs. More
by PsychProf
Employees Worked With
John
May 12, 2015
New lease with Mark Fugi Awesome experience with Mark Fujimura. This is my 2nd lease with Mark and as usual he is the best!!! I keep coming back for his wonderful personalit Awesome experience with Mark Fujimura. This is my 2nd lease with Mark and as usual he is the best!!! I keep coming back for his wonderful personality and service! thanks Mark :-) More
by Mbbecca
Employees Worked With
Mark Fujimura
May 12, 2015
Pleasant buying experience From start to finish, Dorschel made my used car buying experience a positive one. My salesman was knowledgeable and low key. The vehicle itself was pr From start to finish, Dorschel made my used car buying experience a positive one. My salesman was knowledgeable and low key. The vehicle itself was prepped well at time of purchase. More
by 54321
Employees Worked With
Jason Conrose
May 12, 2015
Excellent experience. This is the 5th Toyota we have gotten from Dorschels in the past 24 years. The best one yet. Jason is very knowledgeable. Answered every question we h This is the 5th Toyota we have gotten from Dorschels in the past 24 years. The best one yet. Jason is very knowledgeable. Answered every question we had. He is most helpful in all areas. We will be more than happy to recommend him & the dealership. More
by Laurie on the lake
Employees Worked With
Jason Conrose
May 11, 2015
This was our 4th car from Dorschel! In the past 12 years my wife and I have purchased 1 VW, 3 Infiniti's and now a Toyota Highlander from Dorschel Automotive Group. Even though I have a In the past 12 years my wife and I have purchased 1 VW, 3 Infiniti's and now a Toyota Highlander from Dorschel Automotive Group. Even though I have a Toyota dealer 5 miles from my home I happily drove the 35 miles to deal with Dorschel. Not only are they easy to deal with and provide great service. They provide a no hassle purchase experience and the best price with their Clear program. More
by Chuck14424
Employees Worked With
Meghan Garofalo
