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Bob Johnson Toyota
Rochester, NY
721 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota.
At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.
When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 721 reviews
March 26, 2015
Another great experience. This was my third new vehicle from Dorschel Automotive in the last 16 years. I'm been very pleased with their sales staff and service staff. This was my third new vehicle from Dorschel Automotive in the last 16 years. I'm been very pleased with their sales staff and service staff. More
by neil
Employees Worked With
Don Beuerlein
March 26, 2015
Wonderful My experience was amazing great customer service and I love my Rav 4 my sales man was so friendly and knowledgable overall great experience will defia My experience was amazing great customer service and I love my Rav 4 my sales man was so friendly and knowledgable overall great experience will defiantly go back More
by Tamantha1028
Employees Worked With
Rodney
March 25, 2015
Great experience! This was my first time to Dorschel, and I walked away very pleased. I worked with Frank M., who was personable, knowledgable, and realistic. He helped This was my first time to Dorschel, and I walked away very pleased. I worked with Frank M., who was personable, knowledgable, and realistic. He helped me find a pre-owned Toyota Corolla that fit my needs and budget, and once I told him a total price that I was targeting, he was respectful and never tried to sell me on something beyond my budget.I would definitely consider Dorschel again! More
by Leslie
Employees Worked With
Frank M.
March 23, 2015
Easy and Painless I recently purchased my second vehicle from Dorschel Automotive. They were friendly and efficient. The finance department and Ian, the salesman, worke I recently purchased my second vehicle from Dorschel Automotive. They were friendly and efficient. The finance department and Ian, the salesman, worked hard to secure me the best rate available on my loan. The whole process from test drive to ownership only took 4 days. The car is of the highest quality and the price was fair. More
by Anne
Employees Worked With
Ian Lewert
March 23, 2015
Great experience I was concerned about going in and haggling over price, financing issues and then the "closer"! I had none of that to deal with, Curtis was great and I was concerned about going in and haggling over price, financing issues and then the "closer"! I had none of that to deal with, Curtis was great and I'll definitely recommend him (and Dorschel) to a friend that is buying a car in a couple months. Thanks! More
by Lionel
Employees Worked With
Curtis
March 20, 2015
Another solid experience (5th vehicle) I've had multiple good experiences at Dorschel. Our last five vehicles have been purchased at Dorschel and this experience was positive. The salesma I've had multiple good experiences at Dorschel. Our last five vehicles have been purchased at Dorschel and this experience was positive. The salesman (Jason C) was very candid, friendly, and helpful. This was my first experience with him and if I went back, would ask for him. The dealership itself is well organized and has provided excellent service with comfortable amenities while we wait. When I need a new vehicle in the future, I will be back. More
by greg
Employees Worked With
Jason Conrose
March 13, 2015
Mark Fujimura's services We bought 7 vehicles from Dorshell in past years; we bought some cars from GM and Chrysler too. We always were happy to work with service and recommen We bought 7 vehicles from Dorshell in past years; we bought some cars from GM and Chrysler too. We always were happy to work with service and recommendation made by Mark Fujimura. He was exceptional for us in services in any regards or requests. Because of Mark, we only sticked to Toyota or Lexus or VW in the past. Spencer Kim, Ph.D More
by shkmet
Employees Worked With
Mark Fujimura
March 10, 2015
Great Experience What a great Experience, extremely helpful salespeople and I got the car I wanted for the price i wanted!! I cannot see myself going anywhere else in What a great Experience, extremely helpful salespeople and I got the car I wanted for the price i wanted!! I cannot see myself going anywhere else in the future More
by cpf5875
Employees Worked With
Michael Peterson, Michael Gilman
March 08, 2015
Just right,! Nice and easy. I love people at Dorschel always polite. I am telling my co worker if you need a car go to Dorschel. Number one dealer. Nice and easy. I love people at Dorschel always polite. I am telling my co worker if you need a car go to Dorschel. Number one dealer. More
by Icastle
Employees Worked With
Andrew Pytlak
March 06, 2015
Exceptional We were dealing with Ian Lewert to buy or lease a new vehicle. He had explained different financial/model options and finally we leased the Toyota Cam We were dealing with Ian Lewert to buy or lease a new vehicle. He had explained different financial/model options and finally we leased the Toyota Camry. My family asked me to check if we can change the color. I talked to Ian and he made the switch with our full satisfaction. He spent a lot of time with us, very friendly and prompt. He made sure that we get the best deal. More
by Abdullah
Employees Worked With
Ian Lewert
