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Bob Johnson Toyota
Rochester, NY
728 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota.
At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.
When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 728 reviews
March 31, 2015
First Toyota My first Toyota purchase was an overall good experience at Dorschel made possible by Doug Scheck without Doug I'm not sure I would have purchased my T My first Toyota purchase was an overall good experience at Dorschel made possible by Doug Scheck without Doug I'm not sure I would have purchased my Toyota at Dorschel. Doug, is honest not pushy very helpful and truly wants to get the deal done. It was a pleasure working with him. More
by Corolla
Employees Worked With
Nick, Doug Scheck
March 31, 2015
Great buying experience with Dorschel Toyota Mark F. was great to work with in purchasing my 2013 Toyota Highlander. He showed me all the vehicle's capabilities in the vehicle and its functional Mark F. was great to work with in purchasing my 2013 Toyota Highlander. He showed me all the vehicle's capabilities in the vehicle and its functionality during my test drive etc. More
by Sh552
Employees Worked With
Mark F.
March 31, 2015
Very Pleased Curtis helped us find our new Sienna and we couldn't be happier! He was friendly, professional, knowledgable, thorough, quick to answer questions and Curtis helped us find our new Sienna and we couldn't be happier! He was friendly, professional, knowledgable, thorough, quick to answer questions and respond to emails, and very patient as we needed time to make a wise decision. He explained all of our options and pricing was clear cut. We need exactly what we were paying for our new van and exactly what we were getting for our trade in van. It wasn't all rolled together like many dealers. We would definitely highly recommend Curtis and will most likely be visiting him again in the near future to replace my husband's truck. More
by Momof4
Employees Worked With
Curtis Williams
March 31, 2015
Our Family's dealership! This is the fourth (or is it fifth?) car our family has purchased from Dorschel. Our Salesman, Kodjo, was FABULOUS! Very helpful, friendly, and funny. This is the fourth (or is it fifth?) car our family has purchased from Dorschel. Our Salesman, Kodjo, was FABULOUS! Very helpful, friendly, and funny. My son will be seeking him out for his next car! The service department is always GREAT! Kind, courteous and fair. We're a Dorschel family :) More
by Moskmom
Employees Worked With
Kodjo
March 30, 2015
Great Service! My experience at Dorschel Toyota was fantastic. Warren Meeks made my buying experience carefree and enjoyable. I will gladly send more customers thi My experience at Dorschel Toyota was fantastic. Warren Meeks made my buying experience carefree and enjoyable. I will gladly send more customers this way because of the experience I had there. Thanks! More
by seanjerome
Employees Worked With
Warren Meeks
March 30, 2015
2nd time's a charm! This is the second pre-owned car I purchased from Dorshel. After my car was totaled, I was dreading going through the process of searching for another This is the second pre-owned car I purchased from Dorshel. After my car was totaled, I was dreading going through the process of searching for another vehicle. Thanks to Ed Wacienga my second car buying experience was even better than the first! I got a great car with low miles, at a great price! More
by Ike B
Employees Worked With
Ed Wacienga
March 26, 2015
Wonderful My experience was amazing great customer service and I love my Rav 4 my sales man was so friendly and knowledgable overall great experience will defia My experience was amazing great customer service and I love my Rav 4 my sales man was so friendly and knowledgable overall great experience will defiantly go back More
by Tamantha1028
Employees Worked With
Rodney
March 26, 2015
Another great experience. This was my third new vehicle from Dorschel Automotive in the last 16 years. I'm been very pleased with their sales staff and service staff. This was my third new vehicle from Dorschel Automotive in the last 16 years. I'm been very pleased with their sales staff and service staff. More
by neil
Employees Worked With
Don Beuerlein
March 26, 2015
New car release, great experience! We were very pleased working this out with Kodjo. He was really helpful in every matter. Honestly I was not expecting such a deal from them. He was ab We were very pleased working this out with Kodjo. He was really helpful in every matter. Honestly I was not expecting such a deal from them. He was able to give us a very good deal. I will strongly recommend him and the dealership to a friend. Thanks! More
by Ozhan
Employees Worked With
Kodjo Koumako
March 25, 2015
Great experience! This was my first time to Dorschel, and I walked away very pleased. I worked with Frank M., who was personable, knowledgable, and realistic. He helped This was my first time to Dorschel, and I walked away very pleased. I worked with Frank M., who was personable, knowledgable, and realistic. He helped me find a pre-owned Toyota Corolla that fit my needs and budget, and once I told him a total price that I was targeting, he was respectful and never tried to sell me on something beyond my budget.I would definitely consider Dorschel again! More
by Leslie
Employees Worked With
Frank M.
