
Bob Johnson Toyota
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Everyone at the dealership was extremely polite and professional. The building offices and restrooms were immaculate. I felt so comfortable so safe and so at ease. professional. The building offices and restrooms were immaculate. I felt so comfortable so safe and so at ease. More
My vehicle was in yesterday for annual inspection which was accomplished quickly and professionally. When I got home, I noticed on the paper work, was mentioned a courtesy top off of fluids, air pressur was accomplished quickly and professionally. When I got home, I noticed on the paper work, was mentioned a courtesy top off of fluids, air pressure, and wash. The vehicle was certainly not washed, and since that was not accomplished, I have doubts the other items were completed as well. I understand it would have been complimentary, however, if the service is not done, it really should not be stated as so. More
This was my second time working with Kevin Figueroa and both times he was very helpful. From my previous purchase in 2021 to finding the 2023 that I wanted and keeping me informed of the prosses he was gre both times he was very helpful. From my previous purchase in 2021 to finding the 2023 that I wanted and keeping me informed of the prosses he was great. My experience with the service department has been very good. More
I was happy to find a Rav4 that fit my needs. Not happy that I had to spend nearly 3 hours at the service department yesterday for a brake job that I can't believe ever passed a ny state inspecti Not happy that I had to spend nearly 3 hours at the service department yesterday for a brake job that I can't believe ever passed a ny state inspection. More
Amazing to know there’s a team that will go beyond to make sure my needs is what I like far a vehicle wise thank you all I’m proud owner of a 2020 Kia optima make sure my needs is what I like far a vehicle wise thank you all I’m proud owner of a 2020 Kia optima More
The sale of the "new to me car" went great. Now we have follow-up... I have called and left 2 messages regarding my registration and I have not heard back from Bob Johnson. I purchased the car Now we have follow-up... I have called and left 2 messages regarding my registration and I have not heard back from Bob Johnson. I purchased the car the last week of February and I have not received my registration. I am getting slightly nervous because my temporary registration expires a little over 2 weeks. Who can I contact to get this resolved? My next call is the DMV and I wonder if I will get refunded what I paid the dealer? More
Yehuda Shapira was very helpful in helping me select a car that fir my needs. Additionally, he did not apply any of the high-pressure methods I used to experience at other dealers. car that fir my needs. Additionally, he did not apply any of the high-pressure methods I used to experience at other dealers. More
We worked with Salesman Mark Fujimura. Excellent service and professionalism. Highly recommend Mark if you’re in the market for a Toyota! Excellent service and professionalism. Highly recommend Mark if you’re in the market for a Toyota! More