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Bob Johnson Toyota

Rochester, NY

4.5
720 Reviews
It Takes More Than Just One Happy Rochester Customer to Earn the Trust of Drivers Throughout Brighton NY, East Rochester, Greece NY and Fairport. It Takes a Dynamic Team, Just Like the One at Bob Johnson Toyota. At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms. When you're ready to return to our Rochester dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
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3399 W. Henrietta Rd.

Rochester, NY

14623

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Showing 720 reviews

June 26, 2023

Sale person didn’t treat well to customers. They tell us to come pick up vehicle but they don’t clean vehicle yet . More

by rbiren70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam, jessica tanney
June 16, 2023

I was happy to find a Rav4 that fit my needs. Not happy that I had to spend nearly 3 hours at the service department yesterday for a brake job that I can't believe ever passed a ny state inspecti More

by Fred84
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jessica tanney
March 31, 2023

Amazing to know there’s a team that will go beyond to make sure my needs is what I like far a vehicle wise thank you all I’m proud owner of a 2020 Kia optima More

by Margarita
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Michele & mike & forgot his name that was with me when I signed papers
March 23, 2023

The sale of the "new to me car" went great. Now we have follow-up... I have called and left 2 messages regarding my registration and I have not heard back from Bob Johnson. I purchased the car More

by lanajenniferm
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
jessica tanney
February 20, 2023

Yehuda Shapira was very helpful in helping me select a car that fir my needs. Additionally, he did not apply any of the high-pressure methods I used to experience at other dealers. More

by Screen name
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
jessica tanney
February 19, 2023

We worked with Salesman Mark Fujimura. Excellent service and professionalism. Highly recommend Mark if you’re in the market for a Toyota! More

by therealdiehls45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Fujimura
January 17, 2023

Excellent service, great to deal with Mark Fujimara and Rick Walton. Professional and very friendly. More

by jpnordland
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Fujimara and Rick Walton
January 10, 2023

A clean, well organized showroom with lots of activity. All staff member encountered were friendly and helpful. Information was readily provided, and, all in all, it was a very positive buying experience. More

by rondon42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Moon, jessica tanney
December 07, 2022

Chris Kenney was helpful in locating and helping us choose a vehicle and facilitating the transaction with a minimal amount hassle. He was professional, courteous and responsive. I intend to buy ag More

by TomG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Kenney
November 08, 2022

Frank Gattellaro was very helpful and prompt in getting the 2022 Venza I ordered. I will recommend it to family and friends. More

by farruggia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro, jessica tanney
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