
Bob Johnson Toyota
Rochester, NY
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718 Reviews of Bob Johnson Toyota
Getting a tire rotation? Or an oil change? Be prepared to wait over an hour and 15 minutes EVERY time! It would be nice if they let you know beforehand. This is the third time and will definitely be my las wait over an hour and 15 minutes EVERY time! It would be nice if they let you know beforehand. This is the third time and will definitely be my last!! More
Purchased a car back in September before I purchased the car I asked then could they fix the breaks before I picked up the car nothing was fixed my sales rep told me the car should’ve never passed inspectio car I asked then could they fix the breaks before I picked up the car nothing was fixed my sales rep told me the car should’ve never passed inspection to be on the lot then they were rude when it came to fixing it and didn’t do a good job because the problem is reoccurring car leaks and all More
I first started dealing with Dorschel in 1996 when it was a Buick dealership, That was before the days of their Clear, Simple, Different policy that I have enjoyed with the last 3 Tundra’s purchased there. N a Buick dealership, That was before the days of their Clear, Simple, Different policy that I have enjoyed with the last 3 Tundra’s purchased there. Now there is no high pressure sales pitch and pointing out the deficiencies of your trade. They treat you as an equal and assist you in making a rational decision towards your making your next purchase. The price they quote you and value for your trade is what you get you sign the final papers, no surprises. It was a pleasure working with Mark Fujimura and I would recommend Dorschel to anyone looking for their next vehicle. More
I purchased a Sienna in 2009 from Dorschel and had the best experience with Dorschel and the Sienna, so I decided to try again. My experience this time started a bit rocky, with a salesman that is no long best experience with Dorschel and the Sienna, so I decided to try again. My experience this time started a bit rocky, with a salesman that is no longer employed at Dorschel, but was saved when I was given Frank Montalbano in his place. Frank went above and beyond to improve my experience and make sure that I left a satisfied customer. Frank was awesome to work with. More
This was my first Toyota. Rusty Carr and Bryon Triglianos made the buying experience very pleasant. Bryon provided great detailed information about the vehicle. He made an extra effort to find a vehicle that made the buying experience very pleasant. Bryon provided great detailed information about the vehicle. He made an extra effort to find a vehicle that met our needs. I feel we received a fair price for our trade-in and a fair price for our new Camry. We are really happy our new car and our total buying experience. More
We are first time Dorschel customers, coming from eastern long island. It was a breath of fresh air dealing with such a professional group of people. Our experience was shockingly pain free, trading one ve long island. It was a breath of fresh air dealing with such a professional group of people. Our experience was shockingly pain free, trading one vehicle in and purchasing a second. I wouldn’t think twice about recommending your dealership or purchasing another vehicle from you in the future. It was worth the six hour drive. More
Started the vehicle search process with Carmax.com. We were put in contact with John Milazzo, and we had a great experience. John was knowledgeable, friendly and honest. We felt no pressure -- and felt were put in contact with John Milazzo, and we had a great experience. John was knowledgeable, friendly and honest. We felt no pressure -- and felt well informed. Hoping to have many years of satisfaction with our "new-to-us" Tacoma. More
I have been a Dorschel customer for over 30 years. They are the area’s best dealership! For the past few years I have worked exclusively with Jason Conrose. He has been absolutely wonderful to deal with. H are the area’s best dealership! For the past few years I have worked exclusively with Jason Conrose. He has been absolutely wonderful to deal with. He knows when my lease is up and researches the best deals for me. Leasing my car is by far the easiest transaction I make. I told Jason last week when I went in to sign the papers that leasing my car from Dorschel takes less time than buying a new phone! Honestly, there are no games or gimmicks. I tell him what I’m looking for and he makes it happen for me each time! I’m a Dorschel Toyota customer for life! More
One of my more pleasant experiences in purchasing a vehicle. Joe Roides was terrific in providing great information and a fair price. No pressure and allowed us the necessary time to make the right d vehicle. Joe Roides was terrific in providing great information and a fair price. No pressure and allowed us the necessary time to make the right decision for us. We really love the new Highlander . It is a great riding suv with the package we wanted. More
Kodjo Koumako was very kind and courteous and gave me a great experience. I am very happy with my new car and he was excellent every step of the way. great experience. I am very happy with my new car and he was excellent every step of the way. More