
Bob Johnson Toyota
Rochester, NY
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718 Reviews of Bob Johnson Toyota
Excellent It was a great experience. The entire process of trade in, new vehicle comparisons and purchase, transfer of plates and insurance and all associated p It was a great experience. The entire process of trade in, new vehicle comparisons and purchase, transfer of plates and insurance and all associated paperwork went quickly and smoothly. I am very satisfied and feel I received a very fair deal with both the trade in value and the purchase price of the new vehicle. More
All I Could Ask for Had already shopped around and had a price for a 3 year lease of a 2016 Camry lease from a competitor. Dorschel undercut that by $80/mo! Amazing. O Had already shopped around and had a price for a 3 year lease of a 2016 Camry lease from a competitor. Dorschel undercut that by $80/mo! Amazing. Our sales rep sat so we could see his computer, he built the deal based upon our options and preferences. The sales manager was only involved to estimate our trade in and encourage the process. No backroom dealings. No, "I have to get this approved by some higher up." It was all done at the sales rep's desk in in plain view of us. If you like to haggle about your price for a car, don't go to Dorschel. But, if you want a no nonsense, great price with absolutely no coercion, Dorschel is the place. Would I go back? Would I recommend this dealership to others? You'd better believe it! More
Purchasing a new Toyota Rav4 Jessica was the first to contact me. and gave the appointment. Working with Kodjo was a great experience and I would recommend him to every one I know Jessica was the first to contact me. and gave the appointment. Working with Kodjo was a great experience and I would recommend him to every one I know. More
Far more than amazed! If you ever need a place to go to buy a car, this is it! Kodjo was there step by step and was the best salesperson I have met. Since June I have been If you ever need a place to go to buy a car, this is it! Kodjo was there step by step and was the best salesperson I have met. Since June I have been looking for a car. After a deal fell out at Garber Honda (they sold the car they were "holding" for me), I found a Honda Civic on the Dorchel Toyota website and immediately sent a request to look at the car. Within a few minutes I got a call saying it was available and set up a test drive, went there not even a half an hour later with money In me hand, and within 2 hours, walked out with a down payment on my new car (even though it's a 2008). I'm telling you, this car had almost no damage, even for a 2008, was priced reasonably, has no rust,and has been my dream car for years, and now I have the luxury to drive it every day. Normally when I see a good review I assume it's the dealership just writing it to make themselves look good, but I can confidently say, I am impressed with the service I got from everyone, and there was literally no hassle and not the whole having to shake four guys' hands who claim they know the mechanic your bringing to look at the car. Ask for Kodjo Koumako and I promise you won't be disappointed!!! More
Great Price Truck was priced in the excellent category via true car. Only complaint- got 300 under Kelly Blue Book for trade in. However I still rate the buying e Truck was priced in the excellent category via true car. Only complaint- got 300 under Kelly Blue Book for trade in. However I still rate the buying experience A+. More
Easy, Efficient and Smooth I had a great experience working with the staff at Dorschel Toyota. Everything was clear, efficient and went very smoothly as promised. I will definit I had a great experience working with the staff at Dorschel Toyota. Everything was clear, efficient and went very smoothly as promised. I will definitely recommend them to family and friends. More
Excellent! Frank Gattelaro is fantastic. He took the extra time to find the exact car for my needs. I came back to him this time due to the excellent experienc Frank Gattelaro is fantastic. He took the extra time to find the exact car for my needs. I came back to him this time due to the excellent experience I had last time with him. I would definitely refer him to others. More
Lease a 2016 Corella My husband has always dealt with Dorschel for all his cars,and he suggested to check out Dorschel. And I am glad I did! Joe Roide worked with me to l My husband has always dealt with Dorschel for all his cars,and he suggested to check out Dorschel. And I am glad I did! Joe Roide worked with me to lease a 2016 Corolla Joe explained everything and got us the best deal. Joe was very professional and friendly and took his time with us. My husband and I will highly recommend Joe and Dorschel to our friends and family. Sincerely, Debbie Carney More
As far as Dorschel goes, I wasn't completely satisfied. Worked with Jason, and Matt. If it wasn't for Jason's follow up call about the vehicle, we probably wouldn't have given it a second go round. I hope Worked with Jason, and Matt. If it wasn't for Jason's follow up call about the vehicle, we probably wouldn't have given it a second go round. I hope Dorschel's manager understands their involvement with our purchase and that he gives Jason and Matt credit for the sale. My only regret was that Dorschel management didn't address my concern enough about the condition of the tires, and chose to do nothing. Matt did explain that management wouldn't do a thing about it. Which sends me a strong message about Dorschel. Matt suggested to check the level of the threads, and bring the car into the service area,. Upon doing the quick and easy penny test, clearly the threads are below standards and indicates, tires need replacing. The service manager, I believe, when he saw me doing the penny test, couldn't care less. He acted as though I had three heads. Long story short, I bought the vehicle because it was priced right, however, I have to buy a new set of tires, I don't want to compromise safety. Going into the service area to check the thread level was a total waste of time. I feel like Dorschel felt they discounted the vehicle so much, safety of their customers doesn't matter as long as they get what they need to get out of the sale of a vehicle. I'll be taking the vehicle to a reputable service place and confirm what I already know. I put my faith in the Dorschel name, and bought the car hoping the service area did their job, and the tires are the only thing I need to be concerned about. I only hope your service area did a thorough job when they serviced the vehicle for sale. I have my doubts now. It's too soon to recommend this dealership to friends and family. More
Excellent Matthew Eisenhardt is very nice and accountable. I am extremely satisfied with Matthew's service and the overall car shopping experience at Dorschel T Matthew Eisenhardt is very nice and accountable. I am extremely satisfied with Matthew's service and the overall car shopping experience at Dorschel Toyota, and will definitely recommend him to my friends. More