
Bob Johnson Toyota
Rochester, NY

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712 Reviews of Bob Johnson Toyota
Great Customer Experience My purchase was handled in a very professional manner. My 2013 Toyota Highlander is a difficult vehicle to locate. I actually waited for this SUV to b My purchase was handled in a very professional manner. My 2013 Toyota Highlander is a difficult vehicle to locate. I actually waited for this SUV to be returned from a prior lease. My salesman, Joe Roides, contacted me with the information concerning my previous request. I was specific on exactly what I was seeking and price range. He made my purchase the best dealership experience I have ever had. He delivered on his promise, lease return, certified. My trade-in was handled effortlessly and delivery of purchase was excellent. More
bad policy We had a good experience with your agent Matt., with the exception of one thing, I was unnerved about one of their policies. As we gave a down paym We had a good experience with your agent Matt., with the exception of one thing, I was unnerved about one of their policies. As we gave a down payment, by check, we were asked to pull up our bank account to verify we had the funds in our account. I would suggest anyone paying a deposit, do so with a certified check. More
Leasing a car Matt Camiola did an excellent job of finding just exactly the automobile that met our needs and desires. We have dealt with Matt for at least three y Matt Camiola did an excellent job of finding just exactly the automobile that met our needs and desires. We have dealt with Matt for at least three years,l now. More
Love my new SUV! Was looking to lease because of my low mileage for driving and found the perfect car! I think I will end up purchasing it when my lease is up! Was looking to lease because of my low mileage for driving and found the perfect car! I think I will end up purchasing it when my lease is up! More
Good experience Ryan Witter was extremely helpful. He gave us his honest opinion in selecting our car, and went the extra mile to help us purchase a car on short noti Ryan Witter was extremely helpful. He gave us his honest opinion in selecting our car, and went the extra mile to help us purchase a car on short notice. Would highly recommend Dorschel to other customers. More
Great Experience Honest, direct, well informed - a great car buying experience. I have to mention our sales person, Ben Gray, in particular - he was outstanding and I Honest, direct, well informed - a great car buying experience. I have to mention our sales person, Ben Gray, in particular - he was outstanding and I recommend that you ask for him. More
Professional, Thorough, Knowledgeable Wanted an updated model of the RAV4 and with the help of our salesman, found the perfect newer model with no high pressure to get the higher model wit Wanted an updated model of the RAV4 and with the help of our salesman, found the perfect newer model with no high pressure to get the higher model with features that did not interest us. More
in general it was a great experience I gave this rating a 5 star because the sales person treated me very well and made my day. The sales person also helped me pic the right car. I gave this rating a 5 star because the sales person treated me very well and made my day. The sales person also helped me pic the right car. More
great buying experience We were looking for a Sequoia, which apparently most dealers don't carry much inventory on. Dorschel worked hard to find one with all of the options We were looking for a Sequoia, which apparently most dealers don't carry much inventory on. Dorschel worked hard to find one with all of the options we wanted. I generally don't like the process of buying cars, but this was straight-forward. They found what I wanted, told me the price, and had everything ready to go when I showed up (I live more than an hour away). More
Friendly, no pressure sales This is the second vehicle I purchased here. Would definitely come back. Salesman was easy to work with. The car was exactly what I wanted. They o This is the second vehicle I purchased here. Would definitely come back. Salesman was easy to work with. The car was exactly what I wanted. They offered financing within my budget. Very happy... Thank you. More