
Bob Johnson Toyota
Rochester, NY
Filter Reviews by Keyword
By Type
711 Reviews of Bob Johnson Toyota
Great customer service ?? Matthew C. assisted me with my lease. He took the time to show me what cars they had on the lot. I advised him what monthly payment and down payment I Matthew C. assisted me with my lease. He took the time to show me what cars they had on the lot. I advised him what monthly payment and down payment I wanted to work with and he accommodated me. No haggling involved. This was my second lease with Dorschel Toyota and I expect to continue doing business with them in the future. More
No Hassle Car Buying! The title says it all. Come in. Get the best price in the area. Drive off. No wasted time or energy. Great experience. I recommend it to everyone. The title says it all. Come in. Get the best price in the area. Drive off. No wasted time or energy. Great experience. I recommend it to everyone. More
My presonal experience All staff members were very helpful and kind. I especially liked their special concern and care for the military. I especially enjoyed my sales rep. W All staff members were very helpful and kind. I especially liked their special concern and care for the military. I especially enjoyed my sales rep. Warren E. Meeks Jr. His conduct and professionalism was above and beyond reproach. His amazing dedication to the sales profession has truly been remarkable. All my questions were answered successfully with no delay. Should I ever have anyone who takes an immediate interest into looking to buy a car at an amazingly good price, I would definitely recommend this outstanding salesman (Warren E. Meeks Jr) without hesitation. More
Another New Prius I bought my first new car ever in 2011 at Dorschel. I loved my new Prius so much I bought my second new car last week, a 2015 Prius. Mike Peterson was I bought my first new car ever in 2011 at Dorschel. I loved my new Prius so much I bought my second new car last week, a 2015 Prius. Mike Peterson was very attentive and answered all my questions about all the different models. He explained the pricing and the trade in valuation of my 2011. I would recommend Mike and Dorschel and the whole service department to everyone. Stop in and see what they can do for you. More
very satisfied with the assistance I have given an this dealership an overall rating of 5 stars because of its location, a warm welcoming and the best assistance that I received from Cu I have given an this dealership an overall rating of 5 stars because of its location, a warm welcoming and the best assistance that I received from Curtis Williams. More
Different Indeed! I have purchased a lot of cars over the years and have dreaded every trip to a dealer's lot. My sister and brother-in-law recently purchased a car fro I have purchased a lot of cars over the years and have dreaded every trip to a dealer's lot. My sister and brother-in-law recently purchased a car from Dorschel and raved about their experience. I gave it a try and my experience could not have been better. Low pressure, friendly, and helpful. I bought my car at my first visit with complete confidence that I got a good car for a good price and could look forward to good service. More
Long time Dorschel customer This is about the 25th car my family has purchased for Dorschel in the past 25 years! If we were not happy we would not be continuously coming back. F This is about the 25th car my family has purchased for Dorschel in the past 25 years! If we were not happy we would not be continuously coming back. Frank Gattelero has always treated with great honesty and professionalism. More
More than I expected. Ian was great. Made me believe he was working in my best interest. Found me the perfect vehicle even though it was slightly less than the first vehicl Ian was great. Made me believe he was working in my best interest. Found me the perfect vehicle even though it was slightly less than the first vehicle I found. Would recommend the dealership and Ian to everyone. More
Different and positive experience I had an overall positive experience with this dealership. I got an amazing car within my budget that was priced very well. I personally hate negotiat I had an overall positive experience with this dealership. I got an amazing car within my budget that was priced very well. I personally hate negotiating so I was relieved that I didn't have to go through that process. The real key to this dealership'a success is the people. Every individual that I encountered was pleasant and down to earth. They were not pushy and they went out of their way to assist me. I will have my new car for a long time, but if I remain in the area, I will go back. Thanks for everything! More
Stress-free!!! From start to finish, my experience was awesome! The way that I was greeted at the counter while waiting for the salesperson, the initial contact wit From start to finish, my experience was awesome! The way that I was greeted at the counter while waiting for the salesperson, the initial contact with the salesperson on the phone and the overall buying experience was GREAT! Within just a few hours, I was in my new vehicle and on my way. Thank you! More