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Bob King Mazda
Winston Salem, NC
242 Reviews
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Showing 242 reviews
June 25, 2014
New Mazda CX 5 purchase This is the third Mazda I have purchased from Bob King and the second from Lannie Ledford. He got us a more competitve price on a 2015 CX 5 than on a This is the third Mazda I have purchased from Bob King and the second from Lannie Ledford. He got us a more competitve price on a 2015 CX 5 than on a 2014 from another dealer. Lance Koegal also got us a better interest rate than from my credit union. Good deal all around. Sam McElree More
by smcelree
Employees Worked With
Lannie Ledford, Lance Koegal
June 22, 2014
Very Rude and Unprofessional behavior My husband and I saw the internet ad for a 2013 Mazda Cx5 Gran Touring . Called the dealership to ascertain that the car was still available. Was tol My husband and I saw the internet ad for a 2013 Mazda Cx5 Gran Touring . Called the dealership to ascertain that the car was still available. Was told yes. We also asked about their hours of operation, told Darin Griffith that we were driving from another State 2 hours and 30 mins, but we will be there . We got there about 1 hour 15 mins before closing time. We were introduced to Darin Griffith, who then passed us along to Zachary Taylor. So far so good. The car was in front waiting for us, we examined it and saw it had all the features we wanted. We also noted a scratch on the back lift gate of the car. We were asked if we wanted to drive it. At that moment my husband got a very important call from work. He is in IT and someone needed help to fix a job. So we did the test drive. I liked the features on the car. We got back to the dealership to discuss numbers, or so we thought. Zachary started asking us for our personal information. We asked why and he said he needed to do it for financing. We told him we have been pre-approved by our credit union. He asked how they would get their money, we explained that the credit union gave us a letter confirming this. He stomped off throwing a tantrum, claiming he was confused, like a child. He came back with a form laying out the price of the car, taxes, fees and their doc fees. My husband who was on the phone with his job, asked for paper and wrote down a figure, he was going to negotiate for the car. Zachary took it to the office, Returned in seconds to tell us that the internet price is their best price, they don't negotiate. He then tore up the offer paper, slammed his desk drawer and stomped off. We were left sitting there in awe at what happened. We have never been so rudely treated as customers in any business. We eventually realized we were dismissed, and got up to leave in shock. There was no mention before that the price was fixed. We have always negotiated when purchasing a car, we were never asked about our vehicle, whether we were going to trade or not I am writing this review, because most businesses, pride themselves on their customer service, and this young man and his superior have a lot to learn. We came to take the vehicle home yesterday, if all negotiations worked well. Needless to say, would never recommend this dealership. On the way home , we stopped at the Flow Volkswagen dealership, just down the road and the service we were received from them made up for the lack of it at Bob King Mazda. We will now be purchasing a Volkswagen Tiguan . So thank you for being so rude to us More
by Salona
June 11, 2014
Great service!!! I came in for an oil change and left with a new car!!! Love my Hyundai and the guys at the dealership that took care of me. This is my second time I came in for an oil change and left with a new car!!! Love my Hyundai and the guys at the dealership that took care of me. This is my second time buying a Hyundai Sonata from this dealership! Couldn't be happier!!! More
by jcarlin1351
Employees Worked With
Cole Byland, Glenn Allen, and Tony Rios
June 08, 2014
Car buying made easy The sales staff was very knowledgeable and easy to work with. Buying a new car was a pleasant experience with these guys. Lannie took special care of The sales staff was very knowledgeable and easy to work with. Buying a new car was a pleasant experience with these guys. Lannie took special care of us and answered all of our questions and even helped setup the blue tooth while we were there. More
by Christian25
Employees Worked With
Lannie Ledford
May 12, 2014
Mazda 3 Lanny, Ricardo, and Juan were super friendly and very down to earth. I'm very pleased with the 2014 mazda 3 that I purchased and I would recommend thi Lanny, Ricardo, and Juan were super friendly and very down to earth. I'm very pleased with the 2014 mazda 3 that I purchased and I would recommend this dealership to any an everybody. More
by dreamt1
Employees Worked With
Lannie Ledford
May 12, 2014
We traveled 100 miles to buy from Bob King Mazda! This dealership is very straightforward. Whether they are communicating with you via email, phone, or in person, they are responsive and professional, This dealership is very straightforward. Whether they are communicating with you via email, phone, or in person, they are responsive and professional, but never pushy. They understand customer service in a way that my other, more local dealer does not. I purchased a new Mazda from them and would recommend that you do the same. More
by mazda4
May 02, 2014
New car purchase Lannie was a real pleasure to deal. We had shopped around and he gave us the best deal up front. I will definitely recommend Bob King Mazda. Lannie was a real pleasure to deal. We had shopped around and he gave us the best deal up front. I will definitely recommend Bob King Mazda. More
by lgbradford
Employees Worked With
Lannie Ledford
April 28, 2014
Excellent Place to Find and Buy a Car!! Walking in, I was a tad bit skeptical as far as what type of salesmanship I was going to encounter at this particular dealership. Being that I'm a wom Walking in, I was a tad bit skeptical as far as what type of salesmanship I was going to encounter at this particular dealership. Being that I'm a woman, I was afraid to be taken advantage of, that the customer service would be "just okay", and that I'd encounter the pushiness and over-bearing persona that most car dealers operate in; boy was I WRONG!! My salesman was Mr. Zachary Perry, and from the beginning to the end, I was pleased with his easy going and HONEST character. I also had the pleasure of working with Mr. Darin Griffin and Mr. Ricardo Perez, who were also very honest and trust worthy in their business approach. Overall, my experience was EXCELLENT and I would recommend them to any person I know or come in contact with because they really were friendly, honest, trustworthy men just looking to help me get into the type of car I needed. If and when I ever need to buy a car again, I already know where I will be going to do my business...BOB KING MAZDA!! :-) More
by KAManley
April 24, 2014
Zach & Ricardo made my car buying a PLEASANT experience! Zach had a great attitude in helping us find the Mazda3 in just the right colors and trim lines - all while it was a cold rainy spring day. His knowle Zach had a great attitude in helping us find the Mazda3 in just the right colors and trim lines - all while it was a cold rainy spring day. His knowledge of the products is top notch - and if I did stump him with a question - he was quick to find the correct answer for me. Zach is super friendly and doesn't put on airs that some Salesmen can at other dealerships. When it was time for the paperwork - Ricardo was fully prepared and helped speed things along while still being helpful making sure we understood all the legal documents we were signing. More
by LLRED210
April 18, 2014
Lannie is AH-MAZING! I have known Lannie for longer than I've known my husband. I've purchased 6 cars through him and it's been wonderful everytime! My husband purchased # I have known Lannie for longer than I've known my husband. I've purchased 6 cars through him and it's been wonderful everytime! My husband purchased #6 from him, for me as a surprise so this time, it was easier than ever because I didn't even have to sign a lot of papers. HAHA Lannie makes the process quick and easy, hassle-free, and he treats you like a friend, not a 'commision maker'. I've recommended him to everyone that has been in search of a car and will continue to do so. Thanks for the great experience and my dream car! Love ya Lannie!!!! More
by captureyourlife
Employees Worked With
Lannie Ledford
